November 2023 by Helen
Can't recommend this optician enough. We had abit of an emergency with my son having a chickenpox on his eye lid and they got back to me so quickly and assessed him. Forever grateful for the advice, reassurance and kindness and professionalism. Thank you so much
November 2022 by Shabaz Ali
Very nice and very friendly highly recommend ?
November 2021 by Ryan Mitchell
I have been to a few of the main opticians and these are by far the best. Not just because they are very competitive in their price, but because they are very knowledgeable. During the free eye exam, they taught me how to look after my eyes, especially using contacts. You only have one set of eyes, make sure you get a good optician. Really nice people, they helped me out.
November 2021 by Karen Smith
This is my first time using Brauchli but will definitely not be the last. Exceptional service from start to finish. I?m thrilled with the quality and price of my glasses. Well done to all.
November 2020 by Danny Young
Really impressed with the level of service provided especially by Wendy. They acted quickly to deal with my emergency and communicated without fault throughout the entire process.I was looking for a new optician after my old one sold out to another company and they started using locum's. In Brauchli Opticians I believe I have found a fantastic replacement. Who needs to use large chains who treat you like a number when you can get treated like a human being from great independents
November 2020 by Shima Begum
Absolutely amazing service. The employees have always gone above and beyond every time I have visited and are always lovely and friendly.I recently broke my glasses and thought I would not be able to get this fixed due to the Covid-19 situation but an optician contacted me back straight away and was able to order me the same pair. They also organised for my glasses to be picked up and the lens changed for when the new glasses had arrived and this was then was delivered back to me which was all done within an hour!I have never received this level of service from any other opticians and will definitely be staying with Brauchli's.
November 2019 by Paul Burch
A much better experience than the big opticians who just pass you between multiple staff. You get a single optometrist for the whole eye test and dedicated attention from the dispenser.
November 2019 by Harry Bell
Always friendly and welcoming. The optician takes the time to talk my son through all of the processes and what each piece of equipment does. Cannot fault them.
November 2017 by Alison Bramham
My partner took the 4 boys. Optician was obviously keen to leave or just not used to dealing with children.. Told one off for looking down and then humiliated him because he couldn't spell a word. Shouldn't do that will any child, let alone one with special needs. Result...he will not go for an eye test again. Good job sir!!!
November 2014 by Pete Lawrance
A really great friendly atmosphere as soon as I entered the opticians. Even though they were busy I felt welcome. The service was very efficient and personal. I Would recommend this optician to my family and friends.