February 2024 by Chris ?Goin Crackers? Williams
Mr Patel and his staff are always helpful, polite and professional and go that extra mile to get what we need. Brilliant service lead by a Brilliant man. Thank you Mr Patel.
January 2024 by lee thomas
Staff are always helpful and try their best to serve every customer as quickly as possible. Even if prescriptions aren't yet ready they try to get them done as quickly as possible so you don't have to wait too long or make a return visit. Great job everyone
June 2023 by Stephanie Jaye
Friendly staff. Speedy service too. Have even delivered to me as a one off here and there.
October 2022 by Simran Channa
Great staffLovely service
October 2022 by Maral Rahim-Salehi
Excruciatingly slow service. 30 minute wait time for a prescription that had been sent to them several days previously. The small pharmacy next door is so much better. I will be avoiding York pharmacy in the future.
August 2022 by Dicky Mint
Great pharmacy. Always use it. Staff are good even when busy.
June 2022 by Bill Bailey
No communication from person serving behind the counter. She took my name after wandering around being concerned about ?ooh the shred it man?s here and the post lady, ooh everyone is coming at once!? She didn?t communicate further and just walked off. I had to ask ?is my prescription ready or shall I come back?? She seemed shocked I had asked! Outdated tatty A4 paper signs on the door lead the public to believe they only allow 2 people in at a time and you MUST wear masks- neither are true! 20 minutes in total I waited for a prescription (that was ordered yesterday morning!). Yet the smaller more efficient pharmacy next door is super fast and has actual effective communication (I know as I collect my fathers prescriptions from there regularly!). I have got home and changed my nominated pharmacy as it?s just not working here anymore. With the doctors now moved and times changing they will really have to buck up their public facing roles to retain custom!!
March 2022 by Jen
I have long ran out of patience with this pharmacy but making a formal complaint has proved impossible, they do not respect patient confidentiality, will ask you to shout out the name of the medication you?re collecting rather than look via your name, they work slower than a snails pace so be prepared to stand outside for 30 minutes whilst they serve 3 customers, great if it?s raining and you?re unwell, this business is operated without a care in the world and I hate to say it but if you are of an age where you take an unjustified amount of time to do the simplest of tasks then maybe it?s time you retire! I would not go back here if it was the last pharmacy in stourport, they will openly discuss amongst themselves your medication within earshot of other customers, so if you value your privacy just go elsewhere, extremely unprofessional in every single aspect, and I?m most definitely not your ?flower? or ?chick? what a complete joke.
February 2022 by paul brown
Rather awkward parking when using this pharmacy. I'm sure they deliver, though. Will update on next visit
January 2022 by Paul Wyer
Excellent customer service. Mr Patel is always happy to give advice on otc and prescribed medicines.
January 2022 by J Wilde
Had lateral flow tests in stock, friendly staff
September 2021 by ElizabethR-263
Lovely staff,goes above and beyond! Mr Patel(pharmacist)is wonderful!I never use any other pharmacy.wish I could give more stars!
July 2021 by Mike Barnett
I have given one star as it wouldn't let me give 0. This place is a joke. 4 times know I have had to use this pharmacy. But that's it never again. The staff have a clue and don't even seen to want to be there. The old woman who served me this time was rude and seem to want to talk to anyone else then do her job. Even though there are only allowing 2 customers at a time in. It still took 25 minutes to get my prescription sorted. And it was only for indigestion tablets. The pharmacy next door is a much better service. And the staff seem to know what they are doing. That is the one I would will use from now.
February 2021 by Andrew Land
Always helpful. Busy yes but go that little further to help. Lovely staff.
February 2021 by Annette Johnston
Staff are slow, rude and have no customer service. They make mistake and ask you to sort it. Never going to set foot in there again.
