November 2023 by Nick
Great Post office however the opening hours are wrong
November 2023 by Nick Hutton
Great Post office however the opening hours are wrong
September 2023 by Paul Davies
All members of staff are excellent and always go above and beyond to help . The staff are all friendly and polite and have great knowledge of all products I require . All round I would score higher than a 5 star rating if possible . Well done all concerned it is rare to find such good service these days .
September 2023 by Chad N
Great service delivered by the staff here. Alway willing to help and give options to enable the best decision to be made. Exceptional service every time I visit.
July 2023 by Cindy Day
Appalling, false advertising, I wasted my petrol, advertising that they are open until 8 pm but actually don?t, 5.30 instead, and I found that it?s been reported many times and nothing has changed, appalling
July 2023 by Lina B
Wrong hours displayed both on the Post Office website and Google Maps. Wasted my time going there just to find out it shut hours ago.
June 2023 by Jackie Mackenzie
Excellent service, staff are always friendly and there to help with any queries , professional and courteous ?
June 2023 by Lina Butler
Wrong hours displayed both on the Post Office website and Google Maps. Wasted my time going there just to find out it shut hours ago.
March 2023 by Thomas Telford
Staff are helpful but the opening hours are wrong. This branch opens at 8.30 am. The staff at CO-OP said they are supposed to take care of any post office business from 8 am till 8.30 am but have not received any training. This is very inconvenient when you turn up at 8 am and have to return half an hour later.
December 2022 by Arleta Barciszewska
I have been going there almost every week to send business parcels (their number varies from one to over twenty) for over 4 years and I have always been treated kindly and any enquiries/problems have been resolved promptly and efficiently. Smooth service and helpful staff.
December 2022 by Ruth Graham
Made a trip in to post overseas letters, as it said it was open until 8pm.... it was shut at 3.20pm...
October 2022 by Ashley Sandford
staff are rude and not very helpful. made me cry my first time but i have no choice to use it else i wouldn?t.i?m deaf, i?ve had agrophobia for 5 years so everything is new to me but they treated me so badly. especially the young girl. even the manager took over from her because of her attitude but then the manager wasn?t much better
July 2022 by Jenny
One Infuriating experience too many for me today, I try my hardest to avoid one particular lady who makes up rules as she goes and constantly gives out false information, and if you disagree with her your packages do go missingFor years I watched her dictate and bully other staff members to the point where they leave, I urge everyone to verify all information with a third party as often what is stated is either a complete lie or she doesn?t know any better, to play god at a post office and act above your station is nothing short of pathetic and one feels your life is lacking elsewhere. I?ve had packages mysteriously go missing when I?ve opted for a cheaper postage option that is perfectly adequate for my needs, and they show as never leaving the stourport branch ( how is this legal??) I?ve been told completely false information and have gone out of my way to verify what I?ve been told elsewhere, very rudely spoken to on numerous occasions, in such a vindictive way that the woman has the nerve to call you ?sweetie pie? whilst insulting you, I have now taken this matter further but this is a warning to all users of this post office to CHECK WHAT YOU ARE BEING TOLD! the power trip one woman is on working at a post office counter is absolutely shameful I hope my complaint is fully investigated because something seriously underhand is going on here! My overall experience with Royal Mail directly and any other post office has only ever been a positive one but this lady is not right and needs to be investigated, just because you call people ?luv? ?darling? or ?sweetie pie? and have a false grin does not give you authority to make up rules as you go!
April 2022 by chris connelly
Lady was extemley very helpful and corrected the address for me.Thanks a big thumbs up from me im giving her 5 stars 10/10 !!!
March 2022 by John Griffiths
One of the best post offices in the area.Easy parking, friendly and very professional staff. Always served quickly and with a smile. Lou and her team do a fantastic job
