October 2023 by Libby Grace
Worst pharmacy I?ve ever used. Items never in stock, takes weeks to get a prescription sorted. Never able to get through on the telephone. Rang over 30 times today and no answer. Absolutely shocking.
October 2023 by Rob Elmes
Went to buy Covid tests. Didn?t realise until I got home that they had actually given my influenza tests. I should have checked they were correct at the time but would assume a competent pharmacist would give the correct tests. Hopefully it won?t be a life changing mistake Tesco pharmacy
August 2023 by Gaz
Must be the worst pharmacy in Redditch. It's now normal I have to wait over a week from an approved prescription and even then they fail to send a sms message notifying me it's ready to collect. I have tried calling on numerous occasions and the phone is very rarely answered. Terrible service. Those behind the counter are unprofessional and aren't concerned at the dire service at this pharmacy.
June 2023 by Dave Warwick
Great pharmacy, they just a bit slow on the service
February 2023 by Connor Gray
Avoid!! If a zero star rating was available I would pick that. Rude, unhelpful staff. Waited 3 weeks for a prescription and when I told them I had run out they told me to ring gp when it was sat in their system. Never answer the phone or hang up. Used to be great, friendly and helpful, not anymore. They(staff) all need replacing.
December 2022 by Dan Tonks
Great service and helpful.
December 2022 by Mike Hanson
Tried phoning but they keep hanging up. Have been back there three times now for a prescription which they keep saying hasn't come through. I would call to check, but... Avoid this pharmacy
November 2022 by Beckie Shewell
Used to be a good pharmacy. The last few months have been dreadful. Taking 4+ days to do a prescription after the Gp sends it through unless you go in and ask for it and queue for 45 minutes! Can't call them as they NEVER answer the phone. My GP sent through a prescription this morning, my other half went to collect it after work to be told they hadn't got it. Then had to call the GP again and get the barcode and go back again, then they "found" it!I can see there's numerous people leaving negative reviews, it's about time management sorted it out
November 2022 by Beth Arnold
Absolutely awful. Pharmacist was rude, unhelpful considering the standards they?re supposed to uphold as a professional. Had an AirPod in his ear constantly rolling his eyes. I understand night shifts aren?t great however you chose to be there. Could?ve slapped a smile on it just for the patients??
October 2022 by Andrew Woodman
Tried phoning numerous times to chase up a script they've had for 3 days. No one answers and no answer machine facility. Shocking service.
August 2022 by Susan Haynes
Never answer the phone
July 2022 by DAVID EDWARDS
I have experienced problems every time i've used the pharmacy, txt's msg's to collect prescriptions and they are not ready when i arrive, and long queue's so obviously under staffed.Big thanks to Mel who used her break time to sort out a problem with my prescription, she deserves recognition for her compassion and kind heart. Thank you MelMel.
April 2022 by Pro Bro
its ok
January 2022 by James Kimbley
Every time the service is terrible at the pharmacy counter. The counter is clearly understaffed, and the staff that are there hide around the corner ignoring queuing customers, it then takes them ages to dispense medicines.
September 2020 by eddie cleall
Excellent service. Particularly by Carole who investigated a delay in dispensing. Informed me by text of the reason, resolved the supply problem and kept me informed as to availability. Thank you and well done Carole.Trust the pharmacy manager will pass this recognition on to Carole.
