March 2024 by Mojtaba Kambiz Adeeb
Great service.
February 2024 by Lee Cox
It shuts at 10am everyday not 5pm. Inconvenient
November 2023 by kalina Nedeva
Working time is wrong. Very unhelpful website
October 2023 by Marcin Dell
Terrible service! This should be 0 star. Royal Mail Redditch are slow and parcels never arrive on time if arrive at all.Additionally they offer 8.00-10.00 customer service slot ONLY! This is a not funny joke.
September 2023 by AstraeusFall
Might as well shut the collection office with the amount of hours it's open, useless to anyone with a job.
August 2023 by Kimberley Edwards
Still waiting for my parcels two come from the 19th August and no where two be seen
August 2023 by Claire Young
Turned up at 12.30 on Wednesday 2nd August and they're shut!!!!
July 2023 by Awokern
I wouldn?t even give them a 1 star , Royal Mail Redditch are slow , over the past few months delayed deliveries , parcels never arrive on time
May 2023 by Matthew Salders
Posties from this office keep intentionally delaying my parcels I?ve had to file official complaints on multiple occasions ! If it happens much longer I?m going to get the law involved as it?s becoming a serious issue ! And yet you lot have the cheek to strike for more pay ! You don?t deserve what you?re getting ! Do your jobs .
March 2023 by jennifer slade
Need to complain about my parcels being thrown over a fence next to my bungalow that is not accessible to me..
January 2023 by Peter Tyrrell
Common theme of 1star reviews can only agree with these reviews. Especially from "Chris" on the customer desk....zero common sense and unhelpful.
November 2022 by Jo
My parcel sat for 5 days in sorting office. Supposed to be 48hr delivery. Kept checking tracking. Eventually contacted seller to chase up. Then tracking said attempted delivery. No card was left and I was home. Next morning 7am checked again expecting it to say out for delivery but this time said recipient refused delivery, return to sender. Liar's, I have camera's on my property never attempted delivery plus I was home on both days. I then visited sorting office as soon as it opened, there being told that the delivery address was wrong on parcel but they had marked it out so I couldn't see if they were correct or not. Contacted seller they said address was correct and confirmed it by reading out the complete address. Had to get refund and reorder my purchase because royal mail refused to give me package saying the seller was their customer not me and there was nothing they could do. Soo frustrating.
November 2022 by Richard Saunders
Arrived 1.20pm on Monday to collect an undelivered package. Closed. Open 8am to 10am. Three other people arrived at the same time as me. No service at all from an organisation that is no longer fit for purpose!
November 2022 by Davey2010x
Awful post office at Redditch, turned up at 9:15am and it was closed, website and notice on the door say they close at 10am, this has happened a few times here, very frustrating!
October 2022 by Shane Grant
Opening hours are just not adequate. Open for 2 hours on a Monday? Lazy buggers.The number of people turning up at 10:30am reasonably expecting it to be open is clearly a sign they need to offer a better service.
