September 2023 by Christopher James
The guy who deal with me at the desk (Scott was his name) was really good. Very customer focused.
August 2023 by Laura Phillimore
This is the first garage I have fully trusted! They checked on some advisory?s and only changed what needed to be changed (break pads and rear tyres) the manger is absolutely fantastic and really tried to help me out with MG wipers that we later found out can only be purchased from MG but he went out of his way to help me! I will definitely be taking my car here for future mots!
August 2023 by Junior Qadeer
Amazing service we had a flat tyre. took it down guys put a brand new 1 within couple minutes fast friendly very polite very good price .
July 2023 by mark malanaphy
Great customer service. MOT failed and effort was made to ensure car could be repaired and retested the same day.
July 2023 by A B
Superb service as ever. Always sort me quickly and friendly chaps. Highly recommended
July 2023 by Lisa Clark
Excellent customer service! Didn?t have the tyre I needed, but they ordered one in and it arrived within a couple of hours! Fantastic service
July 2023 by Paul Johnson
Scott at Redditch was polite, helpful, informative and accomodating. He told me what would happen, including that I'd need to wait 20 mins as I was a walk-in, and delivered exactly what he'd promised. He is a credit to your team.
July 2023 by Emma Davis
Friendly team and knowledgeable. I could use my local kwik fit but I feel comfortable and feel my car is in the best hands in redditch!
June 2023 by Theo Wilson
Superb service. Came in today for a free tyre check just to see how they were doing. Came back within 10 minutes and told me that NSR tyre had a puncture. Would explain why it had been losing pressure slowly. They advised to replace and I went ahead. Was all done within 20 minutes! Excellent service from the guys here, extremely professional and efficient.
June 2023 by Jonathan
FAO managers of this branch, so I came out of Joe?s Jungle( opposite Kwik fit) at 4pm on a Sunday afternoon 4/6/23, me and some other customers who walked out behind me, were absolutely appalled by how your staff treat customers cars, the first time they grabbed my attention when I arrived at 2pm, I saw/heard a car being driven/revved very hard down the short road leading up to the garage/ramp area, then when we left at 4pm, we heard another car revving right up, and then swung hard to the right and banged it over the ramp/machinery to get it onto the lift machine, you could hear an almighty thump as the wheels/car were basically driven on at speed with zero cares, worries or respect to customers cars. As soon as I heard the loud revving of a car, I turned around and witnessed this shocking behaviour, and then turned around and looked at the person behind me and said ?I?m never taking my car there?, the lady said ?no me either?.And no it wasn?t a customer, the car was being driven onto the ramp, ready to be looked at by a member of staff.Not sure what type of people you employ here,Clearly not professional, or respectful to other peoples cars.
June 2023 by Adrian Dark
Excellent job done Sunday morning 11/6/23 by Scott and his mate with 2 new front tyres with front tracking that needed adjustment
June 2023 by Paul F
Friendly helpful staff fitted me in without overcommitting.Second visit April 23 same excellent service especially the manager first class ?2nd visit May 26th different car same great service
April 2023 by Anne Griffin
Began on time, very polite, quick, kept me informed of every step, explained outcomes clearly, not expensive, can cope with Alloygaters on wheels
April 2023 by Elisabeth Gill
The guys at kwik fit, especially Kevin are so friendly, knowledgeable and understanding. They fully explain and demonstrate the problem and sort it out efficiently.
February 2023 by E Webb
Our second time coming here. Called ahead to get a tire fitted to its rim urgently, and the job was done within 5 minutes of arriving. The staff were all well presented and the whole place was kept tidy unlike many other similar businesses. Although it skipped my mind to take the name of the person who both took my call and fitted my tire, he was exceptionally friendly and professional. I will certainly be using this Kwik Fit again and would fully recommend it to anyone else nearby.
