December 2023 by Andy
Another bank which does not take cash tried to pay credit card bill but not did not have card with me only paying in slip or not accept
October 2023 by Richard Underwood
Hi, we called into the bank today to pay your bill and the young man name. Sean helped us to get onto the Internet. This young man was very helpful. Thank you
August 2023 by Roger Clark
I had a problem with the app, l was greeted with a "can I help you"; I described my problem; I was assisted to solve my problem and walked away a very happy bunny. Hence the 5 stars
July 2023 by Luke Cater
This bank has no counter, and offers none of the services you would expect from a branch, only an obnoxious woman that is rude to customers.
June 2023 by Guoquan Sun
I have a bank credit check and I want to cancel it but the staff told me they can't do it. I said other banks can do it. They just said they couldn't do it.
February 2022 by Jacek Buczak
This branch of the bank is a failure, I go to pay money, I hurry during a break and the machine does not work there and you inform me that I can pay at the post office - this branch is a big mistake, a failure
December 2021 by Tim Matthews
You would think that a bank would have the ability to allow customers to draw money out, but its now a digital only branch so NO CASH..... that's progress ;-(
September 2021 by ???? ????
Cash point always broken every day........
July 2021 by Diontray Brown
Nice, clean & friendly.
September 2020 by Simon & Cathy Overgage
As a First Direct customer, I?m supposed to use the HSBC high street bank - oh dear, what a disappointment! Surly and deliberately unhelpful staff. I was even told that asking for a certified copy of a passport required all the individuals to be present...even though they are simply confirming that the copy of the passport is genuine. Never mind, straight down to the Post Office who obliged with a smile
August 2018 by Greg Bright
It's in a handy spot!
June 2018 by Karolina K
when i had a problem to open bank account in other bank in Redditch, HSBC help me! Nice people fast found for me flexible time and booked an appointment.
November 2017 by Greg Bright
A town centre branch of this popular bank. The banking hall has a wheelchair ramp to the front door. There is usually a member of staff standing just inside the door to help people find the services they need. There are paying-in machines and three staffed service points with a single queuing system. Service is generally quite speedy and the staff are usually most amiable.
April 2016 by Dan Lloyd
Went in to get some info on opening an account, was stood around for a few minutes with no one asking me if I needed any help so I left
