7AM - 8PM
Arrow Valley9AM - 5PM
Unit 4“It is rare to find a Company these days who put customer service before all else - but Windsor carpets is one of those rare finds. From the moment of my initial enquiry in the showroom to eventual fitting, every aspect was covered by professional and friendly staff. All staff including the fitters are polite, courteous and great ambassadors for the company. Thank you all for a 5 * service.”
7AM - 5PM
57 Heming Rd“Kayley was incredible help and genuinely enjoys supporting customers in their decorating decisions! She took time to answer all our questions and were really exciting to paint our home. Absolute credit to your centre and brand! Thanks Kayley!!”
9AM - 5:30PM
13 Church Green E“Great choice of items with an amazing assistant who was very helpful, didn't get your name but you seem to realize my granddaughter was autistic and you were very patient ?”
9AM - 8PM
Unit 3a Grove St“Lovely range of homeward and Halloween and Christmas decorations. Annoyingly there was a lack of prices which out me off buying some items. Nice to have the use of a lift for less mobile customers.”
9AM - 6PM
75 Evesham Walk“I like the fact I can buy something from the birmingham store and exchange it in any primark and its so much quicker than birmingham I will definitely be back soon”
“I grew up In redditch but moved away wheb I was 20. I went back to the kingfisher this week and was blown away by hiw much it has changed took me a good twenty minutes to find the original entrance so I cousl visualise where things used to be and find my bearings.it was really strange and nostalgic but it looks great there and my little family enjoyed it too.”
8AM - 5:30PM
Washford Trade Park“I had a wonderful experience here. The store has some beautiful tiles/floorings etc. For such an open plan area, I was very glad of the heating. Too many stores these days are freezing cold. Finally, the staff.....very smiley and actually looked like they enjoyed their job. The DM (Glenn) helped me with my design, such a knowledgeable, polite and helpful young man. One very happy customer ?”
10AM - 6PM
Washford Trade Park“Can’t quite remember the name of the girl that helped us out but she was incredibly friendly, very knowledgeable and was happy to talk to us and answer any and all questions we had. We weren’t quite sure what we were looking to buy and wanted to go and have a look around and she wasn’t pushy or trying to force a sale on us and was really helpful. She also made a wicked cup of coffee”
9:30AM - 5PM
18-20“Had a wonderful experience in store today, Cerys served my daughter and made her feel at ease as she could clearly see that she was struggling with going to pay. Cerys made my daughter feel comfortable enough to engage in a full conversation with her, Cerys was extremely polite and so easy to talk too, so lovely to have someone so welcoming. The staff in the Redditch store are always welcoming and helpful, I’ve had many lovely conversations at the till with other members of staff too.”
7:30AM - 5PM
Unit 1“Paul is the backbone example of excellent customer care and it shows in all the staff who are also great and know there business, this is without doubt the plumbers go to choice for that personal touch and comparative pricing.Say Hi from Pat the Builder when u you see Paul ?”
9AM - 5:30PM
21/22“Being away from the majority of the stores that are currently open, many people are unaware that they are trading.Prices are better than the majority of the other discount retailers and the staff always have a smile on their faces. Shame it's always so quiet and hope they can continue and people become more aware of their existence”
7:30AM - 4:30PM
Unit 3 Pipers Rd9AM - 6PM
Redditch Ringway“Great staff, sorted out what windscreen wipers I needed and fitted them. I did try on the in store screen to sort myself out but as a tech phobic gran, I failed miserably. New wipers are great, all set for winter.”
7AM - 8PM
off Tunnel Drive7:30AM - 5PM
2 Howard Rd9:30AM - 5PM
3 Market Pl“I sure do miss volunteering in this place since I had enthusiasm with electrical equipment since I was a teenager, even though how stressful some jobs there I had can be. Rearranging POS labels, pictures and mirrors and stocktaking are the positive sides when volunteering”
7:30AM - 5PM
Unit 39:30AM - 5PM
3 Market Pl“I sure do miss volunteering in this place since I had enthusiasm with electrical equipment since I was a teenager, even though how stressful some jobs there I had can be. Rearranging POS labels, pictures and mirrors and stocktaking are the positive sides when volunteering”
9AM - 8PM
Unit 18“Now that Wilko has stopped trading the range has picked up the extra customers. The range has a good choice of hardware items from every aspect of the average house from picture frames to tools and cleaning products. The only reason for dropping a star is the fact that the aisle are too narrow and the additional product bins make getting around on mobility scooter almost impossible”
8AM - 7PM
Premier House9AM - 8PM
Tunnel Dr“It's okay. Lots of signs saying it was 3 for 2 on kids clothes which didn't show on my receipt, on my next visit 2 days later, it was all half price. I asked a staff member why the offer wasn't honoured and she just said 'I don't know'. Have waited 20 mins in a queue to pick something up previously because only one person works the collection/return till at a time.”
7AM - 8PM
off“Typical B+Q --a large well lit clean store the staff busy stocking shelves but always approachable for information--there is plenty of parking ideally next to an Asda store so whilst getting bits for the house or garden of which there's a variety paints tools lighting wall paper in fact you think of it they seem to stock it even for your garden and this is another store angling on self service at the cash out-- as there was only one staff member serving at the time of my visit about 1:30pm on a tuesday--and then into ASDA for your food next door -- yes I found it a better laid out store than some of their other ones?”
7AM - 8PM
Redditch Ringway“Just had a new bathroom installation by Wickes of Redditch.A brilliant job all round. Professionally completed by the contractor, Brian, who was methodical and conscientious,with meticulous eye for detail.Totally delighted with the result, and would recommend without hesitation??♂️”
9:30AM - 6PM
Unit 3“Went in yesterday to get a couple of off cuts. I was served by Claire who told me she was the new Manageress. Lovely lady, very helpful, organised and professional.”
9AM - 6PM
Icknield Street Drive“They have been doing a lot to help my husband out with the electric bike he bought, used four or five times and the battery went faulty. It's been in the cupboard for weeks and Halfords Perth are not getting things sorted out. Shaun at the head office, customer services has helped us out. My Husband got a full refund on his electric bike at last. Thank you Shaun.”
“Redditch Toolstation. We order on-line and in-store depending on the jobs we have. Sometimes a massive order but equally the odd thing missed off the list or needed because of an emergency call-out. Regardless, staff are always happy to help and will go out of their way to resolve any queries which is always much appreciated. A great bunch!”