March 2024 by Gary Luck
Arrived as directed 15 minutes early, work commenced 30 minutes after the allocated appointment start time, and the fitter to say the least was lethargic! I went off for a walk as 1.5 hours to change 2 tyres and do the tracking was getting boring in the waiting room, on my return the car was ready, but had been left with the window open, and it was raining!
February 2024 by James Murrell
visited this garage close to closing time as wifes car had issues.staff were very knowledgeable and friendly, thank you for the help, much appreciated
February 2024 by Roger Mallard
Great service and reasonably priced without having to haggle, hassle free.It?s the 3rd time I?ve used this branch.
February 2024 by Ziggy Sollis
Ordered tyres, friendly , helpful service, warm waiting area
February 2024 by Steven Parker
Great service and great price.Helpful staff and 2 tyres replaced swiftly. Wheel nuts torqued.All good..
February 2024 by Diane Summers
Excellent service, friendly and professional. I was served by the assistant manager James? He was brilliant. A great example of excellent customer service.
February 2024 by Elliott Keen
Poor communications
February 2024 by Jaime Whitton
Won't be going back here. Booked for 2 tyres through Asda tyres yesterday, with an appointment time of 13:30. Had a phone call later on that day from F1 to say they don't have 13:30 available but can do 15:00. Arrived at 14:55 and they said it'll take 45 minutes. 2 hours later and I can hear the tyre fitter revving the car in the car park.Needless to say I'm not happy with the service received. 2 hours for 2 tyres, really! Oh, and the way you berated one of your staff members for making a mistake, for all to hear, was shocking.I'll go over to ETB or Mr Tyre in future who have always been faultless.
February 2024 by Leanne Wallis
Recently had a service & MOT done here. Online booking was easy and straightforward and the work to pass to the MOT retest was done quickly. Offered the option of monthly repayments to help with the cost. A friendly and helpful team.
February 2024 by Erwin Lantin
Very bad service, I have been cancelled 3 times for my MOT. They don?t care if they cancel it but people like me is very busy with work , studies and family so they should be mindful of other people?s day to day life not just cancelling and booking it on the time the client is not available. Apologies are not enough.
February 2024 by selina watson
Excellent Service Friendly Staff., and very professional. I have had my car for almost 4 years and I wouldn't trust anyone else to MOT and Service.
February 2024 by Andrew Crooke
I used the Redditch Branch for a full service and MOT on my BMW 5 Series.I dropped the car off and went home but - due to a medical issue - I was unable to collect the car as arranged that afternoon. Luis, the Centre Manager, contacted me with an update and when I explained the situation he was so kind and helpful. He arranged for the car to be dropped off. Although I live quite locally he went out of his way to help and I am so grateful. Thanks to the lads who dropped it round. It is this sort of service that makes me happy to bring my car here.The car has been fully serviced and MOT completed at the price quoted. This is considerably cheaper than if I returned to a BMW Garage which would charge 4 times more.I have used the Redditch Formula One Centre previously for tyres and service and I will certainly use again. The guys are so helpful and efficient. The price is brilliant. I could not ask for more.Huge thanks for brilliant service.
February 2024 by colette lewis
Excellent service and lovely helpful staff
January 2024 by jibin k babu
I was searching for kumho tyres and took quote from many shops, and F1 gave me the cheapest quote compared with others(online quote). The staffs were so good and the online appointment were so useful.
January 2024 by Allison Talbot
A friendly knowledgeable team. Really helpful and polite.
