March 2024 by Rebeccah Tivey
Very helpful, infirmative and polite. Perfect customer service
March 2024 by Jill Gilding
Excellent service and good customer relations as staff were not only efficient but so pleasant. I have bought 2 items of jewellery in the past 12 months and would definitely return in the future.
January 2024 by Paul Clarke
Made a purchase yesterday (for my mother's birthday) and was greeted by friendly staff with a great approach to customer services. Store manager was also amazing in helping me pick the perfect present. Such a great group of people.
January 2024 by jason harvey
Girl was very helpful
December 2023 by Frankie babies and reeborns Pemberton
The manager helped resize my wedding ring, she was very helpful and would highly recommend them ?
December 2023 by sophie green
My mom went in today to get some old family jewellery fixed and came home all excited and relieved, telling me about the lovely girl that helped her called Charlie, as my mom tends to get confused quite easy. It?s rare I see my mom so at ease after an errand, especially one with such sentimental value to her and it seemed Charlie made the experience an easy one. Thank you for taking care of my mom today, I appreciate it.
December 2023 by Matthew Sutton
The good lady and I popped in to collect a special piece of jewellery for her.The Sales Assistant was as helpful, friendly and professional as one could wish for.Made the whole experience great.
December 2023 by Troy Bolton
Great customer service with a very nice wrap on the Christmas present. Very friendly with a nice description of the item too.
December 2023 by Mark Andrews
Excellent professionalism, detail to work, the young lady did exactly what we needed.
December 2023 by Daniel morris
Very well mannered staff and polite and will come back to buy in-future
October 2023 by Chris Edney
A very polite & helpful staff. They came across as happy & jovial also very knowledgeable.
October 2023 by Julie Williams
Excellent customer service. Thank you
September 2023 by Mike Dipple
Fast friendly service. I called first to see if my order was available and they had it ready for me 2 hours before the alloted time.
September 2023 by Emma Tisdell
The staff at the Redditch are so lovely and chatty. Helped with all queries. Store looks clean and tidy. Always a pleasure shopping there.
July 2023 by F O'Kelly
Very helpful and friendly staff. Manager kindly removed a gold ring that I couldn?t get off. Will definitely return for future purchases and witnessed all staff in the shop genuinely helping customers.