January 2024 by Thomas Cross
Always great customer service here .Nice big showroom .
January 2024 by B and N
Great service from the staff. No pressure just great advice.
January 2024 by brian allen
Excellent experience, Geoff was very friendly ,helpful, and kind . Would recommend dreams to anyone.
December 2023 by sue lewis
Just a word to the wise. Don't follow potential customers around the shop. If we've made it clear we're just browsing, then we are quite simply, just browsing. We're more than capable of finding what we want and coming to find somebody for help when we need it. We were interested in purchasing a mattress today but when the sales person would not leave us alone, we got so irritated we couldn't wait to leave. Potential sale lost. Please be aware when you're being too pushy and irritating.
December 2023 by Jon Hutch
Just bought a new bed and mattress. We were looked after by Stephen who couldn?t have been more helpful. A very pleasant shopping experience
December 2023 by shaun edkins
Very friendly staff with good product knowledge wide range of beds/mattresses in stock for you to try at all ranges of prices.
December 2023 by James Simpson
Salesman was very helpful in our purchase Mr Hackett
December 2023 by Sue Hall
A pleasure to buy our new mattress at the Redditch branch. We were able to get a variety of mattresses to choose from after being assesed on the sleepmatch bed.Our assistant, Steve, was very friendly and helpful and made us a coffee while we relaxed and tried the mattress we went on to buy.Looking forward to delivery day!
November 2023 by Darcey Gannon
Very experienced staff good advice brought a new mattress, thanks Steve.
November 2023 by Douglas Mills
Needed to replace my elderly father?s double bed for a single.Picked the one which was suitable, paid £500 and then waited a week for delivery.When delivered, no headboard. Was told that these are sold separately, and would be a further £100 and a week for delivery. No good, I needed one straight away. Told that I would need to make a 40 mile round trip to collect one.I don?t buy bed?s every day of the week, but the sales person should have at least mentioned the headboard.After sales were not helpful.I should have gone to the local independent trader, and will do in the future.
November 2023 by Carol Newbury
Steve was absolutely brilliant in helping us find our new bed. Very knowledgeable and helpful..very friendly and funny too! Definitely recommend ?
November 2023 by Aaron Stead
Can?t quite remember the name of the girl that helped us out but she was incredibly friendly, very knowledgeable and was happy to talk to us and answer any and all questions we had. We weren?t quite sure what we were looking to buy and wanted to go and have a look around and she wasn?t pushy or trying to force a sale on us and was really helpful. She also made a wicked cup of coffee
November 2023 by Steven
We saved money thanks to the salesperson - by walking out.Ready to buy a mattress, one of the salesmen trying to upsell another customer walks over to the mattress we are about to buy, bounces on it and informs his customer that the mattress should be avoided and is "no good"! We went elsewhere and got a higher spec mattress cheaper than the "mattress to avoid"! :-)
October 2023 by josh hinton
Bought 2 beds today from dreams in Redditch, We were served today by Geoff who welcomed us showing excellent customer service. We were offered drinks upon arrival, he was very knowledgeable on the products available. Top experience
September 2023 by Sarah W
Great friendly staff. Very knowledgeable and go the extra mile. Extremely pleased customer.