September 2023 by ray rodden
Rude loud manager unhelpful unless you are buying.Shabby management with arrogant attitude over a repair of a Clarks product.Thumbs down regretfully let down by said manager.No reflection on Clarks or other makes which speak for themselves
May 2023 by Toby Smith
First time I?ve been in, bought a smart pair of shoes from Paul at the Redditch store. Great service and knowledgeable staff, would recommend. Will definitely go back.
February 2023 by Kerri Cook
I can't recommend Humphries enough. Their customer service is second to none. I wouldn't take my son anywhere else.
January 2023 by Sophia Yvonne
I took my 10 month old to Humphries today for her first shoes. The place hasn?t changed much since the days of the palm trees and I was subject to heart warming nostalgia and great customer service.
My little girls feet were carefully measured, the fit checked and I was given good advice on the type of shoe to buy (I had no idea there were so many types of baby shoe!) To top off the experience they took and printed out a photo for us for a keepsake ??
Absolutely amazing customer service Humphries, I can see how your business has survived pandemics, recessions and the onslaught of internet shopping ??
October 2022 by Rebecca Madi
Service was great very patient with my daughter and her needs
August 2022 by Ann Marie Earwaker
Wonderful service today. I have an 8 year old diagnosed autistic ADHD child and a 6 yr old child on the pathway to diagnosis. Previous experience of shoe shopping for school shoes has reduced me to tears as shoe shops can be seriously over stimulating places! Today was such a contrast in experience. Lovely helpful staff who listened to our needs and worked with us making us feel welcome and that our quirks weren?t even noticed. We had two members of the team help fit shoes to reduce waiting around. Both listened to what we needed in shoes and only brought a few suitable pairs to the kids making life simple and stress free. In the end we only needed to try on two pairs each (trainers and shoes) and left with all four pairs. If only every shoe shopping experience could be this easy! Thank you, you have a great team.
July 2022 by Kath James
Perfect shoes. £10 cheaper than elsewhere. Excellent service.
July 2022 by shell w
Brilliant service, young lady took us to are seats , and the young man that served us waa Brilliant thank you
June 2022 by edward bartlett
Almost an olde world feeling (over 40's will know what i mean) but what a range, and competitively priced. Found some wonderful boots for my 16yr
May 2022 by Richard Hawkins
Best place in town for fitted shoes
April 2022 by Sam Faux
Took Xander for his first pair of shoes today and received the best customer service from Maddie. In a world where so much has changed since I was little, it?s really heartwarming to know that Humphries is still delivering top notch service.
January 2022 by rachel larner
Devalverde stockist so very happy great service always.
December 2021 by Ann Richardson
Extremely efficient service, fast delivery, high quality shoes, competitive pricing.
November 2021 by Pascha Rozycki
Brilliant customer service.I bought some slippers online but unfortunately were a little too big. It was quick and easy (and free) to return them and exchange for the correct size. Fast delivery and great quality products. Can?t fault the company at all. Would definitely recommend them.
October 2021 by Christina Hall
I had to make an exchange with shoes. It was free post to return the shoes I didn't want. I spoke to Miles via email who sorted my exchange very quickly and it was a straightforward process. I was allowed two other pairs of shoes as they came to the same amount as the ones I was returning. Nothing was a problem. I was very happy with the customer service I received and how quickly everything was dealt with. I would definitely use this website to buy shoes again.
