November 2023 by Philip Payne
The staff and the optician were friendly, thorough and engaging
November 2023 by laura tatlow
I had an appointment and when I arrived & the time wasn't scheduled, however, the gentleman on the reception was really helpful and got me an appointment 20 minutes later.Everyone in the shop that day was so helpful and friendly, it was the 10th of November.The lady who did my appointment was really helpful and gave me a lot more information than I was used too, and I felt like she really cared.All the staff where fantastic and left me feeling a valued customer.
November 2023 by angeline riley
Everyone at this store are friendly and welcoming,
November 2023 by Judi Strain
The problem I have is that I never see the same optician twice. I do like continuity of care. Why can we no longer book a specific person? The chaps who fit the glasses are great and have been there a while but the optitians are never the same twice. I have been a loyal customer first of Wilfred Harrison, the Dolland and Aitcheson and now Boots as each company has been sold out/taken over. I have stuck with the same optician since 1967 over 50 years but you are very close to losing me now. Just hope the computer glasses I have ordered are perfect and mid distance I asked for and not reading as the optician stated! I look forward to your response. Judi Strain
November 2023 by Tochille Maduagwu
The Optometrist was very professional. She explained why I shouldn?t worry.
October 2023 by mateusz slowik
I had fun and it was really professional :D
August 2023 by Graham Horne
Had an appointment there stood for 15 minutes at desk not one person spoke to me or even looked at me I know they was dealing with people but it would of taken 2 minutes to take my name and asked me to sit down. I found this person to be very rude and in the end I walked out and will not ever go there again. Their loss I hope other people do the same.
April 2023 by Michael Writes
Absolutely five star review for the team at Redditch for the excellent service, friendly and helpful assistance.I was away from home and managed to sit on my glasses damaging the frame which resisted my best efforts to get back into shape.I was due to attend the Royal Shakespeare Company and would have been at a serious disadvantage without my spectacles.Top marks to the team and a particular mention to Megan the magician who fixed my glasses.
September 2022 by Holte Ender AVFC
Great range of frames and lenses. The optician was very thorough and gave good advice. Very knowledgeable staff and a young trainee chap who couldn't do enough to help. Advised me on the best lenses for my varifocal prescription. Wasn't cheap however, when compared to others on a like for like or even possibly a lower grade of lens, it was reasonably competitive. If you're looking for cheap glasses and frames, online is hard to beat. When going more upmarket and getting the best quality of lens, even online, they are just as expensive or even more. Overall the glasses turned out very well and I can see clearly again. Very happy all round. Thank you.
September 2021 by kevin payne
Can you answer the phone please
March 2019 by carol kirby
Usually after receiving a new prescription lens from other optician's, my glasses give me headaches or are not focusing properly. So this time I went to Boots Opticians in Redditch.
