December 2023 by Martyn Locke
Got what I needed and the staff were helpful
November 2023 by Sol Fraser
Staff are all wonderful. Products are generally fairly priced and high quality! As good as a hardware shop gets really.
October 2023 by David Gunther
Very helpful staff
January 2023 by Phil Radley
Always use scewfix for my DIY needs and have always had excellent customer service from the Malvern team. Recently had a problem with a product I had purched going faulty. It was replaced instantly with no questions asked. Truly great service.
January 2023 by Adam John
Picked up a load of loose items and left one behind. Fortunately one of the guys working there noticed and chased after me, those little touches make a difference.
December 2022 by Simon Durrant
Brilliant service, as always. Quick and friendly.
October 2022 by John White
We visited this store last week?.to buy a step ladder. Whilst there, and totally unexpectedly, our car broke down. We were stuck?..the car had lost all power! More, I did not have my phone and my wife?s had no signal. The staff at the store were beyond wonderful. They searched for and found a local recovery company, they made us coffee while we waited for the recovery truck to arrive AND they gave our fig treats. I have been a longtime customer of Screwfix and it it my go-to for lots of things BUT on this occasion, the staff went above and beyond. Outstanding customer service ?..and we were unable to buy the ladders but we will b3 back !!!
October 2022 by Steven Mint Andrews
Great service, Walk in tell guys on the counter what you need , sorted , not like some DIY shops , walk round for ages no help leave empty handed . ??????????
October 2022 by Jim Wilde
Easy ordering, parking an good service on good value items. What's not too like
September 2022 by hde He
Screwfix have it down pat, so easy to order and the staff at the store don't mess about. In and out in no time!
June 2022 by Ad Cole
Poor service staff all seem like they don?t care and don?t want to serve anyone terrible next day last time I will use a Screwfix store there all as bad as each other going to use toolstation from now on
January 2022 by Kevin Bissett
Friendly helpful staff, always seem to have everything in stock, mostly good quality
January 2022 by Flávio Alves
Nothing in stock. Tried to purchase a few things and they requested 3 days for collection. Online stock indication it's wrong.
January 2022 by Jack Durant
If you can get served by Luke them you're in for a real treat. Hunk alert! ?
July 2021 by Odd Bod
I was looking to replace my Mountfield lawnmower. My wife and I popped down to Screwfix. We saw one we were after but they had only got the display model, not for sale.The young chap suggested we go to Ledbury or Worcester for one.Just then a really nice bloke called John said he would pick one up for us on his way home; and that we could collect it from Malvern on Sunday, which we did.Superb customer service.We didn't know the store was there, but we will definitely use it again.
