June 2025 by Andrew Hurdwell
We recently purchased a property through PLJ, they have been one of the best estate agents we have dealt with through our the whole house search and buying process.
In particular, a huge amount of praise and credit should go to Mel who was delightful to deal with, realistic and understanding about the issues we were having further down the chain and never failed to keep her promises about calling back and keeping in touch. I wouldn't hesitate to recommend them to anyone and if we ever come to sell our new house then I know who we will be using.
May 2025 by Ann Hesketh
Very helpful and efficient service. I would highly recommend.
May 2025 by Gary King
Very friendly ,kept me up to date throughout my purchase ,would recommend and will use again should i move ,
June 2024 by Sue Sanders
Phillip Laney & Jolley were excellent. We bought a bungalow through them and their service was brilliant. Nothing was too much trouble. Any questions we had they were able to answer straight away or, if not would find answers and would come back to us as soon as they could. Cannot fault them.
Many thanks to Ella, Sam & Callum for all your help.
June 2024 by Matt Adam Williams
In spring 2024 Philip Laney & Jolly's Malvern office went above and beyond in the sale of my home in Malvern, especially when a long chain led to delays they helped to get things unstuck and moving again.
And their Worcester office were also excellent in the purchase of our new home in Worcester back in December 2023.
April 2021 by Penny Jenkins
Wonderful.As always... Very customer friendly....and as always,since the days of Mr Laney ,recommend to ask a fair price ...Mrs,Brice,may I say, was efficient and lovely
March 2021 by Gareth McIndoe
I have found Philip Laney & Jolly to be an excellent property management company in Worcester and Malvern. Tom leads a very knowledgeable and professional team who take responsibility for all aspects of block management. I highly recommend them.
March 2021 by Sukh Biring
Very helpful team who provide great services! I will definitely recommend them.
February 2021 by Gemma Ingram
We have both bought from and sold with Philip Laney & Jolly and would highly recommend them. The advice we received when selling was fantastic and helped us to achieve a price we were really happy with. The contact and communication throughout the process was regular, helpful and reassuring. A fantastic service - we would recommend them to anyone looking for a professional estate agent who provides great quality, honest advice.
February 2021 by Elektra Clark
Sam Levez showed us around a property in Malvern and was one of the best estate agents we have dealt with during our purchase. We didn?t end up purchasing through him but he followed up on all appointments and knew a lot about the property when we were asking questions.
February 2021 by Marcel Daniel
I've booked a viewing for a house on The Avenue, Welland ,Malvern before the lockdown and 1 hour before the viewing I received a call to be informed that it's cancelled because of COVID19 which is understandable . I wanted to view this property and was really interested and expressed my interest and asked that if anyone makes a offer I would like to have the chance to make a offer as well because I was very interested in the property . I was assured that I would be informed or when lockdown lifts I would be able to book a viewing.Now this property is SOLDHow is this sold now , was it a game to put competition off ?Only the owner of this house knows if he received the full amount that he was asking.I was wrongly made to believe that all viewing and selling of houses are on STOP.How is this fair?I have been denied the viewing and you as a agency you didn't inform all interested parties in this property to be able to make a offer .This is absolutely disgraceful..If you are looking to buy a house I would strongly advise you to look somewhere else, not worth it to be messed around...
January 2019 by Marcie Harding
Thank you PLJ for your absolute professionalism and hard work. You valued and sold my property very quickly and for a really good price! You negotiated with the buyer and communicated brilliantly every step go the way. Your fees were worth every penny ..I definitely feel I got a better price than I would have selling through the online or 'virtual' estate agents .....so overall saved money by using you. Your team are just great !!!
July 2017 by Ron Page
Thank you so very much PLJ for a very friendly and courteous and professional manner in the sales of both my house and that of my late mother everything went without a hitch unlike previous agents i have used I used their direct service which is outstanding value. I would highly recommend this company a special mention to Mel who was big support throughout
June 2017 by Holly Longhurst
very professional with excellant service
June 2017 by Gordon Smith
Staff were friendly & knowledgeable. 10/10.
