December 2023 by Michael Snell
Harj and staff were more than helpful.Wonderful patience with all my questions.Will definitely visit again. Thank you
October 2023 by Helen Taylor (Oak House Stays)
Called into the Kidderminster office, they were most helpful. Normally I sort on the phone but I couldn?t understand the gentleman but I do know he tried selling me another phone alongside my present contract ????Kiddi sorted it and it was straightforward.
August 2023 by suzanne evans
Absolutely shocking service. After numerous issues the staff and manager Dan have been so unhelpful. Given false information and basically no idea what they are doing. The managers manners are appauling, the whole staff team need some serious training. Think before you go with them!
July 2023 by alan Pritchard
Very good thanks you
July 2023 by Nigel Watson
One Word. BRILLIANT. Sticking with you all the way!!!! Best wishes Nigel. Thank you Three, for your lovely response! You have great Staff with great customer services, and so kind, especially Dan! I am going to buy a brand new phone in July from your Kidderminster Store. I'm looking at a 5G phone, and will need help with setting it up. Be prepared on the 14th of July. Don't worry, I'll be gentle!!!!! Thanks again Three
June 2023 by Andrew Robson
Great service and help fixing connectivity and charging problems from Store Manager Dan.
April 2023 by Michal Trzcinski
Im wonna say Thank You for Luke. His very professional and help me with my phone.
March 2023 by John ?the story teller fellah? Reed
The staff here are so helpful. I recommend this shop thoroughly. Excellent service, friendly approach. Thank you for helping me.
February 2023 by Gary Smith
I have just moved to 3 from O2. Great offer and after I experienced a small issue the staff at the Kidderminster branch were exceptional in sorting it out. This was customer service at its best. Thank you to Dan and his team. Well done
February 2023 by Julie Wallace
Huge thank you to Dan the Store Manager for giving me such great customer service and making it so easy changing my phone. Friendly and helpful, thank you.
February 2023 by brian mcguinness
3 were helpful as always. They solved the problem quickly. Thank you.
October 2022 by Jamie bytheway
Like many others, I have had no success trying to deal with 3's out of country customer support. They are peasant and helpful on the outside but were completely incapable of answering my questions regarding an incomplete order via the web site. In desperation I visited the store in Kiddi and within minutes of talking with Rik, we determined the issue and were able to resolve it. I purchased the product in store instead and all is good.Many thanks to Rik for his outstanding help and polite demeaner. Top bloke!
August 2022 by Aneta Sliwinska
Very friendly and helpful place.
August 2022 by Chris Lloyd
My experience with 3 as a company has not been the best. Being passed from pillar to post with the online CS team and chat team. Went to visit the store today and within 10 minutes Gal had sorted all my issues in a stupidly timely and professional manner. This guy knows how customers should be dealt with and is way to good for this company.
June 2022 by janet turner
Very courteous and professional service by all the team at Kidderminster. Luke was very helpful. Many thanks. Paul & Jan
