January 2024 by Matt Pickett
I will be avoiding this Starbucks franchise in future due to what I consider as the discriminatory refusal to accept cash payments.
November 2023 by Alan Shipman
Coffee was just right. Service was friendly but very slow, even though there was no queue inside.
November 2023 by Gray Thomas
No point trying to order from the app as this is the only store that is always out of stock. Either too lazy to update the app or too lazy to order the product that?s supposed to make them a profit.
November 2023 by John Baker
Used crockery everywhere, dirty furniture, staff more interested in chatting than cleaning up.
October 2023 by Chris Powell
Sign says it opens at 7am, yet when we arrived at 20 past 7 the staff inside just looked at us like we were doing something utterly unthinkable by trying to come in 20 minutes after opening time. We waited for a minute assuming that they would eventually open the door, but unfortunately all we got was a dismissive wave from the rude member of staff. They didn?t even bother to come to to the door to explain, apologise or clarify?. Bloody awful service.
October 2023 by Craig Gallis
Took my two kids into this starcrooks on 30/9/23 at about 1pm. The place was empty with 5 members of staff messing around. The tables were filthy and full of left overs from previous customers. The floor was also filthy and covered in food debris. One young female member of staff was pretty rude when I asked if my last beverage was ready yet, " I don't know, someone else should be making it. I work on the till not the drinks ". Then walked off...... I will NOT be returning.
October 2023 by Nichola Haycock
Place was quite untidy and dirty. Almost every table was dirty with used cups etc. 3 staff members and only 2 customers in so no particularly good reason for the untidiness. I've noticed lots of other people saying the same thing and nothing has changed so I won't be going back.
October 2023 by Ian Jones
Coffee and hot chocolate were great, just unfortunate that no one bothered to clean up the tables or floor not what you would expect from a
October 2023 by Hermione lisa Homer
Staff are so friendly and trustworthy also have great iced coffee and
September 2023 by Jenny Horton
Ran out of Maple and Caramel Syrup. No clean plate for cake. Service was awful. So slow. Wait over 10 minutes despite being the only customers waiting and 3 members of staff on. Staff were more concerned about the online orders coming. No apology for slowness. I had to ask for milk for the tea. The store was dirty. Tables needed wiping and cups collecting. Not what I'm used to when using Starbucks. Only saving grace was the cakes tasted amazing.
September 2023 by Helen Taylor (Oak House Stays)
4 star because it?s always cold in there with an awful draft from the aircon system.
September 2023 by kristian speke
Excellent coffee shop. Real nice strong coffee, lovely helpful staff, nice clean building. Highly
September 2023 by diane o
I usually use the drive thru but came inside to sit in the cool A/C & was looking forward to having the same experience I'd had 2 days earlier. A lovely pumpkin spice latte piped with cream served in a proper cup. Was I disappointed?! Instead I had it given to me in a paper cup with the lid on which smashed the cream down making it look very unappetising. It didn't taste as nice either. As I made my way to find a seat I thought to myself 'Never mind maybe the dishwasher is broken.' Then after I'd been there about 5 minutes a man came & sat at the next table with his drink in a proper cup steeped with cream! Surely I should have had the same treatment! These drinks are far too expensive for them not to be enjoyed every time. The 2 young guys who were on duty on Wednesday 6 September at about 11.30am - 5 stars. They did great! It made me feel great too! I'm afraid the 2 guys who served me on Friday 8 September at about 11.30am - only 2 stars. They didn't do well at all. I came away feeling quite depressed. In total for the 2 visits combined I've given a generous 3 stars. Please tell your Staff that the presentation aswell as the drink/food itself is just as important. All decent customers should be treated the same too!!
August 2023 by Stuart Steele
Temporary office of the day, apart from the slightly over powering music it was a great place to sit and
August 2023 by Alex Lo
Lovely coffee and good place to sit and chat. Just be mindful it is a drive through and often runs with minimum staff so you will have to be patient for your order to be served .
