August 2025 by Edyta Kusmirek
Provisional, friendly service
August 2025 by Chris Jones
Great thank you
August 2025 by Al Jay
My visit to specsavers was a pleasant experience and would recommend them to any of our friends
August 2025 by kookie golds
Professional and quick service, helpful and friendly right the way through the whole process
August 2025 by CD
Very helpful adjusted my spectacles quickly and efficiently even though they were busy and I had purchased them from another branch
August 2025 by Paul Phillips
During my two visits and two phone calls I interacted with five staff members. Each was courteous, friendly and efficient.
August 2025 by Tony Perks
Eye test done here. Great shop and very helpful staff. Great prices.
August 2025 by Hwiccee Hwiccee
Friendly ready to help always.
August 2025 by t bab
Exceptional service and value.staff professional and friendly.especially Joe
August 2025 by Daniel ?Sooty? Jones
Great staff really helped me out of a situation that was just getting worse but all sorted highly recommend
August 2025 by Rachel Bullock
Excellent customer service from start to finish. Friendly staff, efficient and knowledgeable- I would highly recommend.
July 2025 by Caroline Sykes
My actual eye test and welcome to the store were absolutely fine, however, when I showed an interest in varifocals, everything went downhill. After another bad experience at the Swan Centre Specsavers, I thought I'd try this smaller branch but unfortunately, after today, I can safely say I will never use Specsavers again! I had a free eye test and money off glasses voucher through work but because varifocals weren't included and the sales pitch I got after my eye test saw costs spiralling, I changed my mind. I was told that the type of varifocal £40 and £90, which were the two cheaper options were 'not recommended' and she wanted me to go for the 3rd or 4th option which were £140-£190. At this point I realised it would be too expensive for me, plus I couldn't use my money off glasses voucher. I asked if I could just have two separate pairs, distance and reading, like I have now and from that point on, her attitude completely changed. Because I called my close up glasses readers, she said I could not use my voucher, as they are VDU glasses only. I explained I use them for VDU work, hence being issued them from work. She said she would need to check with the optician who had just gone on his lunch. I offered to come back the next day as I couldn't wait around but she then told me my money off voucher wouldn't be valid tomorrow as it had to be used the same day as the eye test! I want prepared to wait and was so unimpressed with her attitude that I ended up walking out.
July 2025 by Amy Reason
Excellent service and thorough explanations of the test.
June 2025 by Julie Krawec
The new eye test is brilliant! Staff are all very professional and friendly. Love my new glasses.
June 2025 by Nicky Rosendale
Been many times but on this occasion I was not impressed.
They have a new computerized eye test system. Look through the machine and move the joystick depending on whether it's clearer on blurred, press button if the same. Well that's all very well if the lenses of the viewing lenses are clean. I did mention this to the lady doing my test that they were dirty and smudged. She did say she would clean them but I didn't see any evidence of this and guld help the person going in next. My prescription hadn't changed but I'm not convinced. Sloppy.
