March 2025 by Ben Smith
Went round the drive-through tonight and was served by Meg what a pleasant helpful young lady she talked me through the McFlurry options and I was politely greeted and when I got to the window she had a huge welcoming smile, I hope Meg?s boss see?s this message she is a credit to the store (oh and a huge fan of the mars McFlurry)
February 2025 by John Pearson
Good place, usually quick service, food is always hot. Unfortunately the McDonald's app doesn't seem to work when in the location.
February 2025 by Louise Jones
Parking: You always have to park up after the drive-through as they never have the food available
February 2025 by Wendy Moran
Absolutely disgusted with the whole experience of your food, missed food on Uber deliver, so came to shop on Worcester road kidderminster. Couldn't even get order right then, ordered 1 smokehouse mccrispy and got a Philly cheese ....so beefburger and not even chicken ..train your staff or loose costomers
February 2025 by Shannon Jackson
Went in the other night with my mother, grandmother and my 10 month old baby. We ordered and sat down and waited for food to be delivered to the table. When the food was delivered the lady was so lovely and asked about my son and if he was teething as he shad been whining a bit and offered him some free vanilla ice cream. Such a lovely gesture so thankyou for that. However my problem come from another member of staff who I left the restaurant feeling so angry and shook up and upset because of. Basically just before we went to leave my son had spoiled himself and so we needed to change his nappy. Me and my mother went to the baby change to sort him and it had been locked so we asked the janitor lady to open the door for us and she said it had been locked to stop the delivery drivers coming in and making a mess of it. She then said she would open the door for us but ?it would cost me? she then proceeded to drag my baby boy from my arms without asking permission to touch him or hold him and shocked and stunned I just stood there while she held him cooing at him awkwardly next to me and my mother in the tiny area between all the toilets. My mother then took him out of her arms and she resisted a little before letting go of him and looking at me and saying ?wow what a spoil sport?. At the time I was so stunned and shocked and upset but didn?t say anything though I wish I had. I am still so so angry about this situation as I do not know this woman and my son is obviously so prone to developing illnesses and viruses with him being so young and us not knowing what this woman may have. I have sent an email to McDonalds about this and am awaiting a reply. I cannot fathom why this woman thought she had any right to so much as touch my son without my permission so beware of this woman when you come in. As for the rest of the staff and the service couldn?t fault it and thankyou to the lovely lady who gave us ice cream for my son and was so polite and respectful.
February 2025 by Jessica Jackson
Favourite Mcdonald in Kidderminster
Parking: Can get very busy
Kid-friendliness: Like to say a big thanks staff member who served table 9 at 21:30 on 11th February 2025, she saw my grandson son was teething and bought some ice cream across to help settle him
February 2025 by Sara Gibbs
We ordered a delivery. Multiple items missing. Food arrived cold. My daughter's happy meal cheeseburger looked like it had actually been stamped on. We complained to customer services, who didn't seem to care (responding 24 hours later, were difficult to contact) and told we needed to call Uber eats, not dealing with the issue caused by their business. Honestly a terrible experience all round and has put the final nail in the coffin for this McDonald's and perhaps all McDonalds for us
February 2025 by Damian Lawson
Possibly the slowest McDonald's in the UK. It is what it is
February 2025 by Siuzana Jones
The staff are amazing here, especially the ladies cleaning tables.
February 2025 by Naoman Waheed
Customer service needs tweeking, food wasn't warm either, atmosphere was ok
February 2025 by Jasmine Tooley
This McDonald?s is so so awful. If you have one that?s further way it?s worth the extra drive because every time they get the food wrong. Missing items, never any sauce in the bag and never listen to requests. Eg. No cheese, asking to pay for extra sauces. Come here if you have lots of time to waste to keep asking for correct order and missing items :)
February 2025 by Goldie Kandola
Good service
February 2025 by Pav Plumber
Small carpark only downside, food banging as usual can beat good dog food.
February 2025 by Diane Barrie
Was good but very disappointed that didn't have crinch toys in kept getting books which I wasn't after
January 2025 by Jessica Freeth
Gave us the wrong order
