January 2024 by Conrad Bourne
Ordered a TV to be delivered in store but was never going to be delivered. I ordered a 55 inch TV for instore delivery. Didn't hear anything for days. I went in store to be told any TV over 43" is home delivery only? Why wasn't I told this at the point of sale? So the only offer I had was a refund or a home delivery on a weekend a few weeks later. Hopeless.
January 2024 by Samantha Hatton
So today we spoke to a sales rep. They were very informative gave us all the info we required they were polite and for their young years very good with us as customers. Why the low stars ? Because Currys as a company let's down these young sales reps ....most of the items we looked at had a 10 to 28 day wait. It was embarrassing for us and them . We asked if any other branches had the particular item we wanted...Wendsbury had 16 ...Kidderminster is not allowed to import. Noone wants to hand over money ( tech isn't a fiver is it) then have to wait a month for the order. Come on Currys .... Will you be the next Wilko ???? People buy online because this is the 'service' you get..or don't get . Amazon doesn't have to try too hard does it to better this.
January 2024 by ken round
The usual nightmare.Stood in the phone dept for half an hour. No-one there. Went online and got live chat to ask if the phone dept was opening today.No one seemed to have an answer.Left for Sainsburys and returned later. Still no one in phone depth. Approached a bunch of currys employees having a chat and one said I work on phone dept.I don't think he was old enough to be in junior school and had the brain to match. Product knowledge zero, intelligence zero what a dork. Gave up went to Tesco and got what I wanted.
January 2024 by Ed Crooks
Jasmine the sales assistant was exellent. Bought a Samsung washing machine after she explained the different makes very well. Knows her stuff ! She then explained the air friers and one was purchased plus a steam iron !
January 2024 by Bonnie White
Very helpful staff. Answered all our questions about dishwashers. They had the item we wanted in stock as well.
December 2023 by Pete Anstice
Was informed by a member of staff today that all of their headphones and pc speakers are designed to deteriorate after three months! He then attempted to sell me extended cover for this product that, according to Currys, was not fit for purpose.
December 2023 by Ant Andrews
Well where to start!!! Not enough staff for the amount of people looking and waiting but when we were seen the young lad was very helpful and done him self proud. Again currys need more staff not everyone wants to go to the big shops like brum or Merry Hill
December 2023 by liza chapman
Unless! Went to buy a fridge freezer. Looked a several... ALL either discontinued or out of stock & unsure when they are getting any more in... inc. Their website.
November 2023 by Tony Perks
Staff explained exactly what I needed and what to do. Fantastic , friendly staff.
November 2023 by Sally Sheldon
After losing my phone tried to get a new SIM card from iD but a week later still no card has arrived. ID told me to go and pick one up from Currys but the shop assistant wouldn't give me one because then I'd end up with two. In the meantime we are struggling to communicate and paying for a service we can't get. Not the fault of iD but an uextremely unhelpful Currys shop assistant. Unfortunately I have to give one star to post a review,
October 2023 by phil sedman
A very helpful young lady on the repair desk who very kindly provided me with information regarding the webcam on my computer. Sorted my issues. Tried to call her back to thank her but unable to get an answer.
October 2023 by Lindsey Carty
Had fantastic service by Kelsey at Currys Kidderminster who went above and beyond to help us with our purchase. Thank you Kelsey ?
September 2023 by Kathleen Hill
Spent 10 to 15 minutes looking at air fryers. Clear we were really interested. No staff visible in the department. Pity. There seemed to be a good range of products. We came home and did our own research online.
September 2023 by Lady Saddler
I return to Kidderminster branch everytime. Great selection of products and although the staff do come and ask if you want any help they are not pushy and will leave you to browse unlike some shops I've been to.We got a great deal on 3 items.The creation plan is a bonus too allowing you to buy now and pay nothing for 6 months.
September 2023 by Paul
Had a browse of 75''' tvs the way the screens we're set up was appalling left feeling very happy with the TV I have
