March 2024 by Patrick Mellsop
Not even worth a star. AVOID. They are unprofessional rude and never get the medication on time. They also lie a lot as to why they were not doing their job. They do not like being told the truth and like they said to me are more interested in getting home than doing their job correctly. I have now moved pharmacies and GUESS WHAT!!! I get my medication like I am meant to with no delays or issues with the prescription. This does not just come from me but others that use this chemist. They can now prescribe certain things, I cannot imagine what this will do to their egos. Do not trust them.
December 2023 by Trevor Ashdown
What sort of chemist is shut on a Saturday . Absolute joke
November 2023 by Daryl Evans
They are fantastic , very good ,and thank you ???
November 2023 by Sandra Edwards
My friend had a stroke because his medication was not delivered on time. Also mine is never on time. Cohen's assistant told me she didn't care,
October 2023 by Pat McCabe
Dreadful experience with repeat prescription delivery every time. When I phone, the line is engaged or I get cut off when it rings (51 times today and counting). Call back not being replied to. Downright rude and unprofessional. An answerphone would be useful, at least a response will happen at some point.
October 2023 by Daniel Slaughter
These guys don?t even deserve a star.No stock of vital medications and zero understanding of patient needs - ie: we need the gp or (in my mother?s case), a consultant prescription to be fulfilled. It?s not difficult, surely! It?s appalling service. Especially given it?s a repeat prescription situation and therefore, demands stock management.Avoid this place if you can and if you can?t then be prepared for a shambles. Would definitely NOT recommend!
October 2023 by Lesley Jones
I phoned cohens today 28th October, Anna helped me with a prescription I needed urgently, thank you Anna
September 2023 by Steve Branford
USUALLY NOTIN STOCK,HAVE TO ORDER.THEN SUPPLIERS HAVENT GOT ITEM.HAVE TO GO BACK TO RECEPTIONIST WHO WILL GET SOMEONE TO CALL YOU .SOMEONE FROM SURGURY CALLS AND SAYS YOU CAN COLLECT THIS AFTERNOON.WENT BACK NOT IN STOCK ,HAVE TO ORDER . READY IN 3 to 5 DAYS.PRESCRIPION OFF GP TAKES A WEEK,!!! EITHER KILLED OR CURED WITHOUT PRESCRIPTION IN THAT TIME???
September 2023 by Kayleigh
This pharmacy is really bad never got my meds waste of time
April 2023 by Sarah Westwood
One star for one speed..... snail! Oh, and never have stock of whatever medication you've been prescribed!
January 2023 by John O'Connell
Always a queueSlow serviceNot joined up with what doctors saying prescription available, but chemist has no records
December 2022 by William Armstrong
This chemist only merits zero stars. My doctor told me that he was leaving a prescription on Friday. I ring them up Monday morning and they say it's ready for collection. My wife goes in two and a bit hours later and is told that it won't be ready until after three on Tuesday! I ring them up. After an age, the phone is answered. I'm told that my wife should have said that I'd been in touch and that the medicine is indeed ready. I ask what relevance that is, either it is ready or it's not but no proper explanation given. My wife being in the area again, revisited the next day and was told, can you believe, that the prescription was not ready! A man at the back then confirmed that it was! By the way, this outfit dispensed the wrong medicine for me about six weeks earlier. AVOID THIS PLACE AT ALL COSTS!!
August 2022 by Andrew Kirk
Dismal, unreliable, rude and under staffed - Lloyds Chemist is Perfect.On many occasions I had to wait long periods to get my prescription set days before. I?ve been told it hasn?t been sent. Asked in the doctors why it hadn?t been sent to be told yes it has. Chemist the say oh it?s just arrived. My partners had the same treatment. Told they had it, wait 25 minutes then told no we don?t have it and sorry but we?re closing now. Truth is they have too many customers to handle, always massive queues and so May people complaining about the service you get and one girl behind counter said we are massively under staffed. so now I?m trying somewhere different.
July 2022 by andrew skidmore
Called in to collect much needed medication this afternoon. They we really busy but we were met by a lovely fresh faced cheerful young lady called Isabelle. I could see another member of staff who was not handling the pressure quote so well. I do realise how much pressure they?re under but more like young Isabelle please. 10/10
July 2022 by David Mahan
Absolutely rubbish pharmacy, diabolical service.I don't know why they have a telephone at all because they don't answer it. Long queues, out of stock medication. When your prescription is filled they are supposed to text you for collection, they don't always. They sometimes give you the wrong strength of medication and they can take over a week to fulfill your prescription.I heard nothing after a week, so called round. After checking my details (which seamed an eternity) they came back to say they had no record of me going there a week before and verbally requested my prescription.They claimed my Gp had not signed my prescription, Gp however said they hadn't received a request. There was another patient in front of me with the same problem.