December 2023 by Sue Cronin
Ordered my repeat prescription on voice message to be ready in four days time. Arrived at the pharmacy to be told that they had unfortunately not processed my request. "Come back in 2 days!" This is not the first time I have had issues with prescriptions. Spoke to the receptionist who agreed to have it ready after 5 today.Another special trip into town. Not good enough I'm afraid ?
August 2023 by Alexander Donn
Really helpful and friendly
July 2023 by Herbination
Always getting meds mixed up with old ones wait times are ridiculous.
June 2023 by Angela Gregg
Not a very good service have to wait over a week for tablets to be delivered they say delivery Tuesday Wednesday Thursday Friday and waiting in all day and not delivered they are always out of stock for my ozempic injections and have to go back on tablets anyone know of a good pharmacy that will deliver on the day they said as I?ve ran out of some tablets due to poor customer service
April 2023 by Judie Frost
Used to be a very good service but has fallen short lately when it comes to delivering medication orders. Orders not arriving when they are supposed to and having to constantly chase up when deliveries will be made. Not good when patients are running out of medication and not able to collect themselves.
February 2023 by Sharon Lye
I waited 2 weeks for a prescription. The first week was not in stock, so it needed to be ordered, and for some unknown reason, the order was not placed after chasing, they said it will be ordered, this is the 2nd week. When I chased again by this time, I was low on medication. They said they could not get it and blamed the supplier. After all that they gave me a script I had to collect in person, and I would have to go on a wild goose chase around different phamacy to get my prescription, which I did, and within 20 mins, I have recived my medication. This not the first time they had messed me about and stressed me out, and some of the staff really could not care less attitude which I dont need when not well. I can not recommend Church Street Pharmacy. I will be looking for an alternative pharmacy.
July 2022 by kevin Bridgewater
Went to doctors today with friends son, was prescribed item by doctor and had to pick up item ordered two days before after waiting 20 minutes one item was given me ? When asked about second item was told it was not in stock and whether alternative would be ok ? i asked them to check with doctor's and they returned and said it would be 2 hours before another prescription would be issued ? when i complained about wait and not telling me straight away of the problem, Pharmacist rudely threw prescription at me and told me to go somewhere else !! If i had been informed item was not available i would have returned to doctors receptionist and asked doctor to make an alternative prescription .
May 2021 by Vanessa Elmes
Lovely polite & friendly staff. They have always gone above and beyond to sort my medication out quickly and have delivered it on the same day too.The Pharmacist is always on hand to happily answer any questions.Highly Recommended.Thank you & Well done and guys & girls ?Your much appreciated.
May 2021 by hayley birch
I have been at this pharmacy for many years. The reception staff taking my call when I re order my medication are absolutely brilliant, helpful and always pleasant. If on the odd occasion I have had a problem the pharmacy always go above and beyond to rectify the problem. Keep up the good work pharmacy team.
May 2021 by David Weaver
All the staff there are really nice, helpful, and will always do whatever they can to help us. Most of them are on first name terms which means they know and u derstand their clients needs. We have even had Harley bring our scripts to our door on his way home from work, if we've been stuck for our drugs or medicines. That's service for you. Thank you Harley, Kate, and the rest of the pharmacy staff. Your hard work is really appreciated. Kindest wishes to you all, Dave and Jan Weaver ? xxx
May 2021 by Lesley G
All Employees at the Pharmacy are always helpful, friendly & efficient, both when I visit or over the telephone, especially Kate & Harley.I have my Meds delivered by their delivery driver; Clint, who always cheers Me up with his Smile & friendliness.Thanks All X
May 2021 by Ellie and her dog and her hamster 17
My grandparents use this pharmacy and always have their medication delivered. The pharmacy staff have always been very helpful and polite when speaking to them. My grandparents would like to thank you all for your hard work. This review is from Mr and Mrs Palfrey
May 2021 by Louise Smith
Well what can I say I?ve always had my medication every time I ring and always and the staff are brilliant as sometimes I?ve rang on the day and had it the next day. They never fail to help in anyway they can . Can?t fault the guys thank u so much for all the Help I get especially this year that everyone had to cope with and still went that extra mile... thank u x
May 2021 by Charlie Smith
Always good service, great staff always happy to help. Offer great services including delivery. Staff members Kate and Taylor both very knowledgeable in their job roles. Miss the blonde one that used to work there though.
May 2021 by Ethan Grazier
10/10 experience, really lovely chat with one of the staff members called Morgan. I use to have a negative view of this place, but it seems the staff has improved. Thank you for your efficient service.
