August 2025 by Dave
Just dropped by Boots Opticians, Kidderminster on the off chance as the screw on my glasses had popped out followed by the lens. I wanted to see if they had a replacement screw. On arrival I was greated by the beaming smile of Chloe who took the glasses and both fixed and cleaned them within a couple of minutes, and pleasantly surprised to hear there was to be no charge - full marks to Chloe and Boots Kidderminster for customer service
July 2025 by Carl Bates
A big thankyou to Jennie in front of shop who saved me quite a bit of money by making sure I used all my available discounts at the till. thankyou Jennie.
June 2025 by Paul Lewis
Took a pair of glasses into Boots to have new pads fitted the assistant who fitted the pads broke the frames and did not say anything, we found the break that evening and took the glasses back the following day. The manager said the glasses were out of warranty and we would have to buy a new pair. This is the most discusting service I have ever received and Boots should be ashamed that they allow franchises of this type.
December 2024 by Collette Stebbing
Just wanted to say a big thank you to the pharmacist, Laura and today's team leader who helped me with an issue regarding my HRT patches. Great service as always. I appreciate all your hard work, even more so over the busy festive period.
October 2024 by Kevin Doyle
I would like to thank the lovely stave at kiddi boots who came out to check on me when I had a fall and fell faint and unwell. And brought me chocolate and water. Thank u so much ?
October 2024 by Goldie Kandola
Been to boots Kidderminster today. Staff was so lovely. Alice help us and we was so impressed with it.
May 2024 by MN1069
Pharmacy counter staff need training. Pharmacist Jessie rude, miserable and uncaring. Will not use pharmacy area again.
February 2024 by Christine Pert
Helpful pharmacist, went above and beyond.
December 2023 by Dave Hands
Shopped on a Friday lunchtime. It wasn't too busy. I found what I wanted, took to the till to pay, and asked about the box displayed with the item. Such a shame is was only a display box. It had a picture of the item on it and would have made the perfect gift box.
December 2023 by Liss Winfield
Strange branch of boots, it's a strange atmosphere not laid out very well and alot of shelves are bare.
December 2023 by Adam Kerr
Slow service and misleading prices.Staff have no care towards customers
November 2023 by Ann Carr
Lovely shop . Friendly staff
November 2023 by Hayley Lobb
Excellent products, 3 for 2 on many products so a good saving on certain products
November 2023 by Paul Griffin
Nice clean shop friendly staff and service
October 2023 by graham turley
I went for a prescription for my wife,everything went very smoothly