October 2024 by Simon Smith
The cappacino with the seasonal espresso was the best coffee I have ever tasted. The staff seemed friendly as well.
September 2024 by ???? ???????
The café is very beautiful, like the rest of its branches
And the service is better
August 2024 by Brian Lodwick
Child and dog friendly. Good coffee.
July 2024 by Matthew Hunt
Great staff and consistent decent coffee!
March 2024 by peter powers
It still serves good coffee, although I don't like the cups they use.It is a little shabby also, a bit out of date and looking tired. Needs a serious update .
February 2024 by canoerichie1
Abit over priced, but good location, now has stuff competition with the vegan cafe open top of town, I'm not a vegan but it has a great ambience..
February 2024 by Simon Harding
Super cup of coffee,but had to wait for ages....
January 2024 by Grenville Bradder
It's OK for a chain coffee shop, better than most. Somewhat in need of redecorarion and a damn good clean. As ever the toilets are disgusting.
January 2024 by Anon2
A well managed neros but can be difficult to find a seat at peak times.
December 2023 by Littlemuff
Our first time for using Caffe Nero in Great Malvern. As usual, great Coffee and Cortado. Special mention to one of the Baristas - she 'welcomed' us into the Cafe, smiled and was very helpful - a 'credit,' as we hardly ever get that sort of welcome at most other places.
October 2023 by Chrste
They claim to be "best espresso this side of Milan" they are not even best espresso this side of Australia !! I In fact they are on this claim just abject liars. Serving a small espresso coffee in a large cup makes the drink go cold even before one could get back to a table. They table itself could have done with a proper clean as well. This place is awful I will never go again !! If trainers and managers of café Nero want to see how good coffee is made go to Buongiorno Café in Evesham, they know just how it should be done !!
October 2023 by Sharon F
My mum & I had lunch at Cafe Nero Malvern Retail Park today. The service and quality of the coffee and food was good as expected, however, the environment was far from comfortable due to the ridiculous level of air conditioning, it was like sitting in a fridge! I mentioned this to a member of staff who told me that it needed to be at that level because it was so hot behind the counter for the staff. I pointed out that surely the people that matter are the customers, he didn?t disagree, but explained that he was unable to do anything about it. It isn?t the first time I?ve mentioned the situation to the staff there. It was actually much warmer outside today, it was 17 degrees outside! What on Earth are the management thinking?? I won?t go again unless the situation is addressed.
September 2023 by Mich Medals
Friendly
July 2023 by Clare Wells
The coffee is always large and hot!
July 2023 by Ros Hannon
Only wanted a drink. Busy lunch service
