March 2024 by Neville Duffy
Friendly helpful nice bit of banter
February 2024 by Lana Richardson
Such a pleasant and friendly lady at front counter. Service has really improved.
September 2023 by Adam Smith
The place is absolutely disrespectful staff are very rude they mess up ya medication and it?s like they have no care in the world what a shambles this place is
September 2023 by Tamika Liebenrood
This place give you the wrong tablets and staff are very rude the gave me 150 mg pregablin when I should have 300mg I want to make a complaint how do I do this
March 2023 by Hollie M G
A good portion of the staff are incredibly rude, incompetent and completely unwilling to help. Staff have been rude, snappy and sarcastic to me and my family members countless times over the last couple of years that we have used their services and am extremely glad I changed pharmacists, and with changing pharmacists I can see how professionalism is not regarded there. I feel bad to write such a bad review when there is a couple of genuinely lovely, helpful people who work down there, but the ones with unprofessional attitude take away from that. Being rude to people with mental health issues is completely unacceptable and something needs to be done about this.
October 2022 by Hollie Pie
A good portion of the staff are incredibly rude, incompetent and completely unwilling to help. Staff have been rude, snappy and sarcastic to me and my family members countless times over the last couple of years that we have used their services and am extremely glad I changed pharmacists, and with changing pharmacists I can see how professionalism is not regarded there. I feel bad to write such a bad review when there is a couple of genuinely lovely, helpful people who work down there, but the ones with unprofessional attitude take away from that. Being rude to people with mental health issues is completely unacceptable and something needs to be done about this.
October 2022 by zuiderdam cruise
Friendly staff.Good service
April 2022 by Alex Johnson
Posting this for my girlfriendShe went for her booster jab this morningThe pharmacist did it with no gloves on and no MASK!!! and she didn?t have to wait 15 mins after to see if there was an reaction.
January 2022 by Simon Grinnell
Nice,relaxed professional service.
December 2021 by Peter W
Total Incompetence.What a complete shambles Port Street Chemist is.Staff are rude and abrupt and their systems are utterly hopeless.Let me explain;Fri ? 25 minutes waiting for a prescription. Lady dispensing kept looking at the computer, then rummaging through various boxes of prescriptions. ?It?s definitely come back(from the doctors)? I kept on getting told. Eventually she gave up and asked me to call them the next morning.The next morning ? Called, but hung up after 2 minutes and went to the chemist instead. Walked in to chaos (again). One person before me, but that seemed to be enough to throw their systems into total confusion, again. The phone, which had been constantly ringing for a while stopped, much to the relief of one of the staff on duty, who exclaimed, ?Well, they finally got the message then.? No wonder I couldn?t get through earlier. When, after a considerable wait, it was my turn, a familiar routing began to unfold. Check the computer, rummage through boxes, disappear in the back for a while, check the computers again, have another rummage. After another fruitless and unnecessarily long wait I was told that no, they didn?t in fact have a prescription for me after all. ?But I place the odder online on Tuesday? I said. Nope, nothing here. Would have been nice to have known that yesterday, when the doctors were open, but no, that would have been too easy.Monday Morning ? Got another prescription sent over by the Doc?s. 4pm, feeling brave I send the wife in for my drugs. Another ½ hr wait, and finally, my wife emerges triumphantly, proudly holding my drugs aloft. I have since changed to Boots, a smart move I think, and the wife agrees.
October 2021 by Stephen Rosindale
Staff are very arrogant and have big attitudes avoid like the plague they are very unhelpful and not helpfull this place has gone to pot since naz has gone
July 2021 by Claire Browning
Always professional service when trying to find medicines etc
March 2021 by Bryan Edwards
Been using Port Street Pharmacy for 16 years - despite the odd hiccup, they have been consistently good. Friendly, helpful, informative. Today was a case in point. Just rang to see if my and my daughter's tablets are ready: the assistant was brilliant - not rushed, polite, and solution minded. Thank you so much for all your support over the years!
