January 2023 by Andrew Cox
Just like to say a Big thank you to the staff at this bank for helping me set the banking app up on my phone.
July 2022 by Lenny White
Popped into the branch today. was greeted by a very nice member of staff (rachel) who sorted my problems in no time, very helpful and knowledgeable. very please!
July 2021 by Peter Scurfield
Excellent service every time, never too lo g to wait and always helpful
September 2020 by A Dzc
perfect service
September 2019 by Marcus Judge
Disappointing service as a Premier customer. Tried to change the linked bank to HSBC for one of my subscriptions. HSBC refused to provide the necessary proof of bank change (mis)-quoting GDPR and so had to employ an accountant. A combination of lack of flexibility from the central phone number and cluelessness in the bank made me regret moving from Lloyds earlier this year.
March 2018 by Natalie Singunda
The staff miss inform you, give you the wrong information and are clueless. I have had to go in twice to sort an issue, just had another phone call and they need me to go back in again because they gave me the wrong information.
Stay away.
August 2015 by Kevin Fenn
Try to phone your local branch and see how long it takes!1 out of 10 for the music.
As a Premier customer, I would have expected better service.
