November 2023 by Peter Batchelor
Unbelievable lack of knowledge and enthusiasm after spending £170.00 - the guy had no knowledge of items on the shelf, and proposed that I could go to Cheltenham or Worcester to look at a £15 cable. If you employ untrained staff, at least get them to use their headset to find someone with a modicum of sense.
November 2023 by David Lyons
I went to Halfords today to replace my front number plate and a stop/tail bulb , customer service was excellent from the start, I had a young lady called Jess who was a very pleasant , helpful, knowledgeable and competent.Would definitely recommend.
October 2023 by Kathy Whitfield
I bought the child's car seat online and booked a demonstration fit which was free. I was half an hour early but that was no problem. The demonstration was carried out in a friendly but professional manner by Jess who could not have been more patient or helpful. Excellent service.
September 2023 by Joanna Prince
Tried to book a tyre fitting online and wouldn?t let me book into the nearest one despite putting in the stores postcode (as advised by the autocentre when I phoned to ask why it was directing me 30 miles away!) rang the autocentre back to just ask if I could book in over the phone to get a tyre fitted and was told it would be £75 instead of £46 as that was an online offer only!!! Ridiculous service
September 2023 by Nathan lancaster
Dont generally leave reviews however the service was spot on. Kids wanted a last minute camping trip and i was low on a couple supplies. I was served quickly and all bits grabbed for me. In and out! Cheers!
September 2023 by Sheila Smith
Got asked to take my motorcycle helmet off to buy a bottle of threadlock by the manager while I was in a rush. Nothing like this ever happened before in tesco Morrissons etc. Surely the goal is to provide good customer service not get the customers out of the door empty handed.
August 2023 by rob fairley
I?m not often in the U.K. but I needed to get some things here. Shop was full clean and tidy. I liked to have a good browse after a while away and found exactly what I needed. I was served by an older man (Andrew on my receipt) who was very friendly. I also asked for advice on roof boxes and Thule in particular. He gave great advice and was obviously knowledgeable on them. Many thanks Halfords and to Andrew : )
August 2023 by Rosemary Blyth
I could not fault the service and advice provided by two members of staff at Halfords in Evesham this morning. I visited them following my car service yesterday (also with Halfords) to have a new battery fitted on my car which had been recommended. All the details were carefully explained to me, a second test on the battery was carried out and Cameron carried out the actual work. Being a new member of the Motoring Club I also received the benefit of a reduced price.As a lady of "more mature years," Louis provided the utmost customer service to me, carefully explaining in every detail the various pros and cons, and provided me with the utmost reassurance and confidence that my car would not let me down due to battery failure following its replacement. Additionally, Cameron carried out the various checks I was entitled to and again, provided me with all the information I needed to know.I believe both these gentlemen went over and above their respective roles, and were polite and reassuring at all times. They are a great credit to your company!
August 2023 by Jamie Kingdon
Fantastic service from Cameron and Danno! They helped me select the correct socket set and advised on specific attachments I already had to avoid me buying the incorrect tool.Amazing service and a true credit to the store :)
July 2023 by Google user
Had the battery changed on my VW Sharan. Not a straightforward job so I decided to use the fitting service. A very competent young lady completed the awkward job efficiently, thoroughly and with great care. Very impressed.
July 2023 by Jon May
Had the battery changed on my VW Sharan. Not a straightforward job so I decided to use the fitting service. A very competent young lady completed the awkward job efficiently, thoroughly and with great care. Very impressed.
April 2023 by Steve Goater
I had a windscreen chip repaired by Cameron this afternoon, he was courteous and explained everything about the repair, and how different stone chips can be determined as to whether or not they are likely to result in a full windscreen crack. He didn't mind me chatting to him about it while I waited. He had a decent manner about him and I would say he would be a cert for a managers post in the future. The repair looks neat and we can now have confidence that it will not develop a crack. Thanks Cam, we would certainly return to the store for other repair work in future.
April 2023 by Mark Boyne
A very knowledgeable lady served me and made my visit very successful. Her extra effort to supply me the car's correct wiper blades was commendable, considering the shops computer system didn't show any available.If you're her manager please give her the praise she deserves, as I might have walked out and gone to a motor factor to source my parts.
April 2023 by Jane Berrie
A good range of the usual stuff in store but I found the pay points a bit confusing. on said click and collect and the other mentioned cycling but you could pay at either for other goods. The building is in the same complex as a large Halfords auto centre
April 2023 by Amalia Knight
Great service from start to finish. I had a Pioneer dab fitted and Cameron did a magic job, from helping me choose the appropriate product to having it beautifully fitted.
