December 2023 by C B UK
Very good service from the team, they got a man to come and measure within a week and all sorted very fast. Nice to have advice on carpet, vinyl and underlay and good all around experience so far.
December 2023 by Ewa Drozd
Perfect help. Dominik who help us was amazing.
November 2023 by Francesco Storniolo
Dominic was very professional and very helpful with us in choosing our cerpets
September 2023 by Beth Passey
Supposed to have had carpets fitted today. No one turned up. PeopleIn the shop haven?t tried to resolve or sought alternative solutions. They don?t care about the massive inconvenience this now causes me. No reasons for cancelling.
September 2023 by Kerry Jackson
Dom was brilliant and charming
September 2023 by Sam Grosvenor
Suppose to have our carpets fitted today. Measured it all up paid booked for fitting which was today even spoke to them to make sure fitting was definitely being done today they said yes. Then my partner finds out just that they now need a surveyor to come out and measure up? hope they don't think we will be paying anything more than we already have they have cost us alot of money today as everything is in the kitchen as we've had to empty the other rooms which means iv had to take the kids out for food today and now they are not coming today which means it will cost me that again when it is fitted. Not just that I have a son with autism so I had to get him used to the fact today was going to be abut different as people was coming to fit the carpets now I have to change that whoch will now ruin his day as changes are not good for him. I've told my partner to get a refund I'm hoping he listens to me
August 2023 by Delphine Kopec
Great service today. Dom was really helpful.
August 2023 by alison Streather
Dom was very helpful and very knowledgeable. He supported us with the process from start to finish and was on hand to answer any questions. A very helpful team at the Evesham store. Highly recommend.
August 2023 by Edyta Hradska
Excellent service. Great communication with Dominik who helped us get exactly what we wanted. Highly recommended
August 2023 by Elena Lovell
Excellent customer service
August 2023 by Sarah-anne Devaney
Excellent help and advice
August 2023 by Joanna Collins
Excellent service from Dylan and Leah in the Evesham store. So great to be service by two excellent sales people that actually listened to the needs of their customer. ThanksBtw - not quite so pleased that you closed the Kidderminster branch.
August 2023 by Beckie Bonham
What an absolute joke! I went in the store they measured up quoted and I paid assuming it?s all done! Then they come to ?remeasure? and try to charge me more! I then called up to enquire and despite telling me specifically my hallway was getting done I?m now not getting a hallway carpet and they?re trying to get me to pay more again?! Spoke to a miserable non understanding manager I can see this order being cancelled shortly! I would also like to add that the sales gentlemen on the remeasure asked me to ?sign here to confirm he had measured the carpets? however he was trying to get me to sign to agree to pay more! I kind of feel like they?ve come into my home wasted my time then tried to scam me out of more money. Wishing I?d gone with Bradfords instead! Would not recommend at all!
July 2023 by Rodney Haines
Vicky was amazing very professional
June 2023 by Gail Adams
Brilliant service gary was really funny and welcoming thankyou