August 2023 by John Ashplant
Okay but still expensive
August 2023 by Jane Quigley
Some beautiful clothes here and a,sale at the moment! Very helpful friendly staff!
June 2023 by David Barber
Great staff, helpful advice and good service. What more could anyone want.
October 2022 by Laura Dennis
We attended the store yesterday looking for wellies. I had an idea of what I wanted but wasn?t 100%. I wanted to say thank you to the lovely staff member who helped & advised. No hard sell, matched what I said I wanted to the product I tried and ultimately purchased. Fabulous friendly customer service. Will certainly be back when we are next in the area.
May 2022 by Jane Hunt
Helpful staff and happy to price match with another store on the jacket that I was interested in . Great jacket and pleasant and accommodating lady who I bought from
January 2022 by Rob Fox
The service that you receive wether it be in store or over the phone is in my opinion some of the best I have ever experienced anywhere. Full credit and thanks to not only the management team but anybody you happen to talk to for maintaining such high standards of customer service , particularly during these challenging and difficult times we all find ourselves facing . Just brilliant well done and Many Thanks :-)
December 2021 by Andy Raven
Quality items at competitive prices.
November 2021 by Robert Watkins
It looks a lot better on the internet.
June 2021 by Nathan C.
Not recommended if you want to have it delivered outside the UK!A few weeks ago I ordered a Barbour jacket and a liner to go with the jacket.A smooth online purchase.. but the delivery went different..Out of the blue I get a message from FedEx that my shipment has been imported from outside the EU (correct, shipping to Belgium) and it is subject to an import charge of 113,99euro (?!? - almost half the price of the order I placed).This charge was never mentioned when placing my order on the website of Outdoor and Country. (-frustration-)I received the order and it seems the XL liner doesn't fit the XL. O&C recommend buying the same size, but after measuring they confirmed the liner measures 13cm larger than the jacket. ("we do advise to choose the same size as the jacket so it is most unusual that this is too big")I contacted Barbour and they recommend buying one size smaller for the liner .. O&C seem to know their business... (-frustration-)I contacted them to exchange the liner and the frustration grew even more. "There will be a charge for delivery and there is a chance custom charges will be applicable". This isn't the proper way to run an online store.. (-frustration-)I'm not even thinking about returning the liner out of fear for a SECOND unacceptably high charge.An unhappy customer, stuck with a liner that is too big.
May 2021 by Chris Hadjihari
Navigating the website and ordering online was quick and easy. Delivery, however, was very poor. Missed the delivery date, meaning I had to waste another day waiting in for it. Shame, really, as they have great stuff
September 2020 by Mr S M D
Not worth the drive. Buy online to save time and money. Or stop faffing about and go to Cordings, farlows etc. More of a hipster outlet of Barbour but high prices and no real discount. Staff nice though.
July 2019 by Heather Billington
Always enj9y it here though prices do seem to be shooting up.
March 2019 by Comet 36
Always enjoy a visit to Outdoor and Country, but feel that this store just doesn't match up to it's Staffordshire siblings in terms of in store experience and clothing range. Still came away with a new jacket though!
March 2019 by Deborah Rolls
Just don't have lunch... nearly £7 for a soggy, undercooked bacon panini, disgusting. When I complained they made us a ham and cheese also soggy panini with half a slice of grisly fatty ham and an undressed salad. I have never had such a vile lunch anywhere, don't bother.
March 2019 by Michael Pang
Good selection of upmarket outdoor stuff.
