March 2024 by Martin Duggan
Attending The Spa Medical Practice today, provoked a conversation between myself and my partner. Being narrowboaters and formerly patients in the Welsh NHS, we can attest to the tenacity of the staff to resolve all hurdles we have presented them. They appear to take everything in their stride and provide great communications, smiling faces and quick results.We feel privileged to be patients in their care and they represent a shining beacon in our NHS service, thank you to everyone in the practice ??.
July 2023 by alan whittaker
Receptionist incredibly condescending. Appalling first point or contact. Was told to go to A n E if I was that worried. Hopefully I?m still here before GP appointment booked.
June 2023 by Paras Baldock
TodayI rang this surgery ( Spa Medical Centre ) to ask to be put through to CHEC which gives its address as Spa Medical Practice .The same receptionist who answered me put the phone down on me twice when I asked to be put through to CHEC. No explanations no apologies given. I am disgusted by this behaviour at the first point of contact .I have now managed to get the contact number for CHEC . I am very glad that the Spa medical practice is not my GP practice .
April 2023 by Lynette White
Since moving to Droitwich 5years ago, I have received excellent care from this surgery. Dr Dhami dealswith my many medical conditions efficiently and with great care. I feel very fortunate to have found such a great practice.
February 2023 by Russell Marsh
Excellent waiting times, lovely clinical staff, I really have no complaints at all. Booking a visit to the doctors no longer fills me with the dread it used to
November 2022 by Sarah Anne Silvester Harrison
Fantastic doctor s
November 2018 by James Baker
They will never give a working man a timely appointment. They always seem to be running an hour behind so don't park outside where there is a 45 minute restriction.They refuse to tell you how to get repeat tablets. The doctor says one thing, the receptionist another. They can't agree between themselves. They say you have to ask the chemist. So you ask the chemist they refer it to the doctor who refuses to repeat the prescription. Repeat the circle and nobody gets anything out. The largest section of their building is the waiting area and I can tell you I have done many a long wait in there. The signs in there tell you not to ask the doctor about more than one problem per visit. I asked for a double length visit. No, you have to come back on another day. Some of us are trying to earn a living and we don't even work in the same town. I'm not allowed to get a doctor in the town where I work so have to come back to Droitwich. See opening comment. You get offered a 11.30am appointment seemingly as standard. what use is that if you need to get to work. I've written in to complain, I have had acknowledgement but have no questions answered after several attempts.
November 2017 by Scott Wilkinson
Some of the Doctors don't listen to what you have to say just interested in getting you in and out as quick as possible, when they talk to you they talk down to you like they are better than you, when you go to the doctors you want to feel comfortable and not worried about why your going, this certainly doesn't happen here!
November 2017 by Julia
Always had excellent treatment from all the staff at this practice
November 2016 by Abigail OBrien
Dr Kelly is an excellent GP. He is kind, knowledgable and supportive. He has over the years , looked after all of our family so well. I have every confidence in the advice he gives to us.
