November 2023 by Gail Edwards
Great place with lots of lovely items. Excellent customer service by James and Beth who went the extra mile, both friendly and professional.
August 2023 by James Bayliss
Visited here whilst shopping here at the main webbs store. Found a few items we wanted, and offered assistance by the James who was very helpful, took his time and wasn?t worried by the queue we had caused! Will be back :)
June 2023 by Paula Bradley
lovely staff, really helpful
May 2023 by Jim PRICE
Like Lakeland products. Like this Lakeland store at Webbs Garden Centre near Droitwich. Very friendly & helpful staff.
May 2023 by MPM MPM
Lovely experience today with all the staff. A special shout out to Maisie who spent a lot of time explaining all about the selection of air fryers, and the experience of what she had used hers for. Also thanks to Beth and Mai. Such a welcome change to visit a shop and have engaging, knowledgable, friendly and energised staff. Well done girls and to Lakeland for employing staff that are enthusiastic, polite and happy in their work.
April 2023 by Pat Trott
Wonderful, happy and helpful staff. They even had dog treats for our 2 dachshunds. Always a pleasure to shop in Lakeland. All shop assistants should be trained by Lakeland.
February 2023 by john broughton
Busy as expected on a Sunday, helpful staff but unfortunately out of stock of the items I wanted
February 2023 by Paul Guille
Excellent help and service from a young lady who could answer all our queries.
January 2023 by Shirley Gopie
I love Lakeland also customer service is fantastic so polite they all need a good clap thank you Lakeland.
December 2022 by Jacqeline Manley
A wonderful shop with so much selection to choose from and the staff are so pleasant and welcoming.
December 2022 by Frederick Kell
Large store with a big selection of goods and staff very helpful.
November 2022 by Bernadette Treacy
Very busy and with all the extra Baskets holding stock for sale, difficult to navigate around
October 2022 by Neil Roberts
Brilliant customer service at WychboldToday I purchased an ooni Pizza oven and accessories- from Lou and her Manager James who owns one and knew first hand all about them and a passed on some great tips he had learnt , they were both brilliant no pressure just really helpful and also did us a fantastic deal
May 2022 by Keith Thom
Along with others I got the new product information on small own brand bread making machine. I visited the store to find they had no stock. Very poor planning but there was another item I wanted to ask about. A slow cooker, I got the information I needed and decided I would take one of those and order the bread maker.Queued again for the til - again sorry not in stock. However this time I was offered an express 2/3day delivery of both items. Small progress but no goods. I parted with over £100 and left with a slip of paper promising delivery. Surprise, just two days later driver arrived with two boxes. When he scanned the inevitable bar code for delivery, surprise! He had only one bar code and so could only leave one item.So I waved goodbye to my slow cooker which he drove away with. Worse to come the mixing paddle for the bread maker is the wrong size to fit the machine, and will now have to be collected and both items re-delivered! When we are bombarded from all sides about being green it is ridiculous to have three double journeys by a delivery van for this.Very poor level of customer service from the shop and warehouse. The one person who was most helpful and apologetic was the only person removed from the problem. The call handler at the service center did everything she promised and was very apologetic for the mistakes.
November 2021 by Richard Atherton
Great and helpful staff. I clicked and collected, but unfortunately part of my order was wrong. Staff quickly resolved this
