March 2024 by Emma Sheen
Always great service and range of footwear
October 2023 by G Ward
It's such a treat to find such a lovely store with excellent customer service. My toddler understandably walked in in a grump, not wanting to sit down and try on lots of shoes but by the end didn't want to leave! He had a great time and that's all down to the wonderful and engaging staff. Thanks so much team! What a gem of a store. Will definitely return.
September 2023 by M I
RUDE AND DISMISSIVE.I would give this a no star if I could. After some trouble shooting we found our child's shoes were sized one whole size larger and width too big resulting in a nasty fall.When taking the shoes back we had explained our situation and had 2 other shoe fittings with 2 other shops both stating they were far too big.The male in the shop told us the reputation of the other places were awful and the shoes we had purchased were a 'sale shoe' not a 'fitted shoe' Even though they were on his recommendation. Cost was no issue to us, but our child's feet and safety is our priority. He recommended an insole that would help in the shoe as it was only "growing room" I asked if it would be too much room and his insisted not.On returning them his attitude changed very quickly towards me, passing the blame and very rude, my husband then had to intervene.He was dismissive and had no care or remorse that my child ended up in a&e due to the injury. Continued to talk over us and said he couldn't help as we didn't bring our child back in to check them. At this point another colleague came over and continued to give us a full refund!NEVER WOULD I EVER RETURN OR RECOMMEND.It's a real shame because the ladies there were lovely on both our visits.
August 2023 by Gill Ritchie
Took my 3 grandchildren to get feet measured for school shoes. Absolutely superb in all respects. Excellent service from 2 young ladies who went over and above to ensure we were satisfied with our purchases. Lovely range of shoes with different fittings, would thoroughly recommend ??
July 2023 by Annmarie Khan
A proper old fashioned shoe shop, great service and selection. Had exactly what I wanted. Worth travelling for.
March 2023 by Sandra King
Great bargains, good quality shoe's, helpful staff, well run.
February 2023 by Gail Jones
No stars deserved - I returned an item for a refund and stated to the assistant serving me that I wished to keep the plastic bag (which I had purchased separately on the day I bought the item) when another assistant intervened, glanced at the receipt and stated (as if I wasn?t there) ?she didn?t pay for the bag? to which I responded ?I most certainly did pay for the bag!?. I suggest that the assistant in question checks her facts and undertakes customer service training at the very least to stop her from displaying such rude and unacceptable behaviour in future!
January 2023 by Julia Watkins
Excellent family orientated shoe shop. Always good service. Friendly staff.
December 2022 by Tony Mole
Plenty of stock very helpful staff but unfortunately didn't have wot we wanted will return
November 2022 by Simon V1964
Great service very helpful staff who look after you properly and are very knowledgeable.If your looking for quality shoes with great service couldn't recommend highly enough.
November 2022 by Nicky Bonacker
I would highly recommend this shoe shop. I have been taking my daughter here for shoes for years now and the service is always excellent. The staff are helpful and patient and always get a second opinion on fitting before you buy for extra confidence.We don?t live locally but we travel to Humphries for the service.We always leave with more than one pair of shoes!!!
November 2021 by Paige Daniels
Visited here today and as always the staff were lovely and really helpful. They were really good with my little boy. I will definitely be coming here again
November 2021 by Rachel Woolfenden
Great customer service and help in getting the children sorted with shoes and trainers. A good selection to choose from too.
November 2021 by Andy Mills
Has to be the best shoe shop going. Fantastic deals, friendly staff. Go nowhere else for your next pair!
November 2021 by fiona walker
Amazing service and all the staff went out there way to fit my daughters shoes today making sure they were right
