August 2025 by Siraphan O.E.I Group
Excellent service. Our problem was solved so quick.
April 2025 by British Trains Hub
Brilliant new sales tactic is to change the meaning of terminology to mis-sell / mislead the customer into buying a contract in order to profiteer more?. Cannot believe im now paying £50 a month for a contract that is sim only with new terms imposed, thats now cost me £100 this month and potentially the same or more onwards?. Will be telling friends and family about this in order to stop them also being mis-sold plans through the Vodafone network
April 2025 by Jane Powell
I?d like to give a shout out to Chloe and the other 2 members of staff who helped me upgrade my phone and change all the data across. As a complete technophobe I wouldn?t have had a clue. Chloe was a real expert as well as being extremely patient and understanding with me. We had a laugh and a joke to boot. A refreshing change nowadays to receive such excellent customer service.
October 2024 by Linda Powell
Very helpful
May 2024 by Izzy O'Connor
Worst staff very unprofessional and the store was full of their family and friends just sat ignoring real customers. Rude and useless
May 2024 by Neil Owen
Popped into store on Monday for help connecting my smartwatch to my phone.
Amy was absolutely briillant, really helpful and knowledgeable.
A real credit to your company
January 2024 by sarah fox
Fantastic customer service, went the extra mile to help. Amie was amazing she was patient, explained everything, didn?t make you feel as though you had to buy or upgrade and when we returned with a problem the aftercare service was excellent. Highly recommended. Thank you Vodafone Bromsgrove
January 2024 by Shabila Shah
All the team are amazing.. Very helpful and friendly.. Great team
January 2024 by Gareth Castle
Very knowledgeable staff and quick service
June 2023 by Ed Read
Always helpful and ready to get you set up
September 2022 by Mark Rymkiewicz
Awesome shop and great service ?
August 2022 by Christine Aveyard
Went into store with a problem. The staff were incredibly helpful and kind. Thank you
June 2022 by Anthony Maund
Have an ongoing credit issue on my old account. Tried phoning vodafone direct and webchat but to no avail. I went into Bromsgrove store and spoke to Dan. He was understanding and really helpful. Managed to (fingers crossed) fix the problem. Definitely helpful staff at this store. Would recommend to anyone. Thank you.
April 2022 by Jonathan Dunn
Ordered new tablet galaxy 8
January 2022 by Florian Stoian
they are unkind. I do not speak english well. I asked him in different situations to be kind and explain to me. they said that everything is done online. I was also told that no matter where I go in England, at Vodafone, no one will help me. I refuse to believe! The attitude of these employees disappointed me
