Travel Services in Bromsgrove, Worcestershire

“I received some conflicting information after I'd booked my holiday with another TUI agent. I spoke to Mia, she was patient, helpful and really friendly. She contacted the relevant department and kept me updated on the progress.In addition to the above, she gave me some great tips and advice on my forthcoming holiday!”

“I found Sally when I was looking for help to put together a family trip to the Maldives and I contacted her to see if she could help. I had read lots of her reviews and was impressed by the lovely positive feedback she had received from other customers. I was so impressed with how quickly Sally contacted me and how lovely and helpful she was. She took all of my requirements down and came back quite quickly with some holiday options for me to look at. All my questions and queries were answered promptly and Sally left me feeling informed and confident that I had chosen the perfect holiday. No matter how often I contact Sally to ask for help or information, she’s always quick to respond and assure me. Our holiday to the Maldives was fabulous and Sally was keen to hear all about it to ensure she can inform other potential holiday makers. It’s rare to find someone who loves their job, who is always positive, happy, responsive and helpful, I’m so pleased with the service Sally provided, I’ve booked more holidays with her. I wouldn’t hesitate in recommending Sally, she makes me feel like a valued customer. She genuinely cares about her clients and their holiday plans.”

“Called in to Hayes travel today, returned from holiday last week- staff genuinely interested in feedback from me…Will definitely book with Hayes in future, I have never met such a friendly, enthusiastic bunch of people x”