November 2023 by Donna Grazier
Service was shockingly bad. The member of staff had no knowledge of how to process an offer voucher and was very dismissive when asked for help. The store looked grubby and in need of a refit. The food was awful.
October 2023 by Claire Payne
Delicious food we had the bbq grilled wrap. Highly recommend. Friendly staff. Welcoming. Worth a
October 2023 by ray rodden
Just picked my grand daughter up from school and took her in for a kids treat she loved it.
August 2023 by Sarah B
The lad taking the order and the staff were lovely. The food was not good. Terribly undercooked chips and chicken luke warm. It cannot be that hard it?s fried. Post holiday treat for kids utter waste of money.
July 2023 by Mark Wood
Everytime we go there though drive thru it a 25 min wait as they run out of chicken. How can a chicken fast food company run out of chicken,They say its due to high orders we been different times and still 25 min waitThey should see they running out and cook more.Bromsgrove KFC management need sacking and KFC Bromsgrove needs closing down.Had runs so many times from Charford KFC food. Avoid it don't be a foolRedditch KFC is much better, go there avoid Charford KFC go to Redditch KFC
July 2023 by Callen Knight
Over a fiver now for a zinger burger on its own. £5.39 something like that. Not worth the 10secs it takes to throw it together at all.In another order i had popcorn chicken, chips, a flaming wrap and a piece of corn. Was about £5.60. Menu needs revision. Was tasty though as always.
July 2023 by Paul Evans
Very busy, not enough staff had to throw 2 pieces of chicken under cooked.
June 2023 by Matthew Bradley
Most of the chicken pieces received were either small, burnt or dry or a mixture of these.
April 2023 by Linda Evans
I love chicken, mmmm, I was talking to my husband about how the coating has changed from back in our dayParking: Plenty of parking spaces if it's not time to collect kids from school.
April 2023 by Hilary and Brian Reid
Nice late lunch with granddaughter. Good quick service, pleasant staff.
April 2023 by Luke Pilkington
Went to KFC yesterday and my mighty bucket had 4 wings instead of two wings and two pieces of chicken.I called and they said no problem we'll put your name in the book and give you a code for another meal next time.Went to get it today and the manager, who I have made a previous complaint about, took personal issue with me which put my back up, he accused me of making a complaint every week at his branch which is false.I have had 2 problems in the past, one is this mighty bucket and the other was overly greasy food.He got very angry and started saying he wont serve me after today and all this so I got very angry with him as I was being accused of something I havent done and denied service.I got enraged by this and he decided I couldnt have my replacement food and I was banned from the restaurant, but before I left the drive thru I said to him that he is in customer service and he should understand that the way you talk to customers affects the customers feelings.I know many people who have had a problem with this manager. He is a tall asian man. Im not sure of his name.Ive made a complaint about this guy before.Looking through the reviews here I have seen others complaining about him too
April 2023 by JMTworcs
Awful. Chicken cold. Chips soggy. Coleslaw out of date. Poor service. And expensive for what you actually get. Won?t be going back!
April 2023 by Fiona Landon
Disappointing, was asked what dip I wanted with the 3 piece mini fillet dip meal and it wasn?t put in the bag. Also no longer seem to get any salt.But the worst thing was I was chewing a mini fillet, which is meant to be breast meat and I got a 2cm long bone!! Dangerous actually if parents think this is OK for smaller children? easily a choking hazard? so be careful.
April 2023 by Angela Flynn
Probably the worst KFC I have experienced. The chicken was oily and cold,the chips couldn't be eaten either. The worst thing was, I then had to cook! Hoping it was just a bad day for them.
March 2023 by The Cat
Great service and very quick service too. If you love your chicken this is the place to go.You are best to collect the food yourself due to the additional costs added to food when you order it for delivery which is excessive.Excellent quality as you would expect.The best place for Chicken bar none.
