November 2023 by Andy Brook
Terrible service! We had recently had some Amtico floor laid. Mark who came out and installed the floor is incapable of using leveling compound correctly and crated something similar to the malvern hills! An industrial floor grinder was then used in our house without and dust extraction requiring the whole of the lounge to be washed and redecorated. KSH argued that it was the sub floor that was the cause of the problem! If this was the case then it should have been brought to our attention and the Amtico shouldn't have been laid without our approval. Further more, Mark had left glue all over the surface of the floor including whole footprints for us to clean (which doesnt come off easy). There was no rush to rectify the work, and we had to reside in our bedroom with a new born baby for 4 weeks which put tremendous stress on my partner. Avoid like the plague!!
June 2023 by Graham Wilson
K S H do alot of work for me,no matter what you requested all gets done to a brilliant standard, Thank you
October 2022 by Wendy Adams
We had Karndean Heritage flooring fitted while we were away on holiday. The fitters have done a fantastic job, they were very reliable and left every where clean and tidy. We had matting fitted in the porch but they fitted the wrong colour, this was changed at no extra cost. 5 STAR customer service. We will be back!!
October 2022 by Julia Mills
We had engineered wooden flooring put down last year in our lounge and couldn't be happier with the service we received from both Natasha in the shop and Gareth who fitted it. There were issues with getting the wood into the country (covid, brexit etc.) We were kept informed at all times and the fit was done as soon as it came in. Would 100% recommend. I'll be looking to use them again for my stairs and landing carpets this year for sure.
October 2022 by William Powell
Very good range of products and helpful advice.
October 2021 by Joanne Nattress
This is the 3rd time that we have used KSH to do our flooring and I wouldn't use anyone else. Tash is brilliant with her knowledge, advice and patience. The flooring fitter, Gareth, has made a brilliant job cutting around an open staircase and raised step so that it all looks perfect and seamless. I would not have any hesitation in recommending KSH to anyone.
October 2021 by Jonathan Taylor
We had our dining room and kitchen floor replaced. It was a huge task as the old concrete base was a mess. The fitters levelled it and did lovely job laying our new floor. I can't recommend them enough, I will be using them for all the flooring in the future. Thanks again KSH for all your help.
October 2021 by Frances Millett
Fabulous! Personalised service when choosing a carpet, nothing was too much trouble. Excellent value for money. 100% recommend!
October 2021 by PrinceBarin
Lovely shop with a great selection of carpets and flooring - Natasha has been really helpful throughout and all very fairly priced. Thanks!
October 2021 by Barbs & Gary Eades
Massive selection. Great quality.
October 2020 by Joanne Thorpe
Really helpful & friendly staff. Makes a nice change to deal with a family run buisness would 100% recommend ?
October 2019 by Stephen Clayton
Fantastic knowledgeable friendly service.
October 2018 by Jill Cullen
Very helpful team - didn't really understand the differences between all the wooden floors available and was talked through all my options - eventually went with the engineered wooden flooring - rustic oak for my lounge and couldn't be more pleased. Looks great and love the colour. The guy who came to fit it was lovely insisting on helping me move furniture - would highly recommend this company.
