January 2024 by Simon Shaw
Alway polite and very helpful ?
November 2023 by Michael Spence
Perfect fit.
September 2023 by Jess Marnell
Friendly local town shop staff are lovely
July 2023 by zac Latham
Very good service I will use again
June 2023 by CARRIE BRAY
I had a pair of expensive Gucci toe post sandals which were practically useless as the toe post was so long that they would slip off within two steps. Unwearable. Or so I thought until I spoke to Sam at Bromsgrove Cobbler, he shortened the leather by getting the sole apart and filing off all the scuffs. Outstanding ! So happy and I will definitely trust them with all my designer shoes and bags.
June 2023 by Dan Hawkins
Popped in for some vapes. The selection they have is HUGE!! The staff are very attentive and welcoming.Great value for money. I can't wait to use this place more often.
April 2023 by Therese T
If I could give zero I would! Ruined my bag. Argued, rude, blamed me. It was quite surreal. No space for details here unfortunately. I then dealt with the other young guy. Better , tried to resolve an already bad situation but couldn't.Do not have a bag repaired here! . Shoddy workmanship. Shoes are OK. Expensive. But OK. I will never return. Customer service matters. BUT not to this individual. Being right matters to him at the customers expense. Awful experience.
February 2023 by Dogtrainers UK.
Excellent, professional, knowledgeable and polite staff; products good too!Used them again today, to re line a 35 year old pair of cowboy boots and new soles on long boots; superb job.
January 2023 by Annie Robbie
Excellent quaint family run service. A credit tio Bromsgrove too, as they provide everything we need in the vape dpt with smiles and banter.
November 2022 by Mark
I was miss sold a bottle of ejuice ... they put the wrong item In the bag ..I tried to return it today or exchange it for the item I originally asked for.. it is unopened ... and i got politely told to go forth and multiple..as its not their policy to rectify thier mistakes in fact it must have been my mistake as it not possble that they could have supplied an item i didnt ask for ...great shop guess I won't be buying from here again... I payed the fifteen pounds for their mistake .. great policy
November 2022 by Jenny Clarke
Martin and his team are amazing ?. Myself and members of my family have used there services many times over several years they always deliver fantastic service often going above and beyond. Thank you. Quality engraving!
November 2022 by Jason Curtis
Not just a cobblers, they also a vape shop, with wide selection on juices and mods etc. These alot of ppl through lock down. You could get your vape stuff delivered to your door.
November 2021 by Emma Davis
AVOID THIS SHOP THEY RECCOMEND COILS FOR MYVAPE & WILL NOT EXCHANGE THEM BECAUSE OF COVID!! EVEN THOUGH THEY GAVE ME THE WRONG ONES. IM SURE YOUR NOT MENT TO HAVE LOADS OF PEOPLE IN YOUR SHOP AT A TIME. AFTER ALL THEY BANG ON ABOUT COVID RULES BUT STILL HAVE A SHOP FULL OF PEOPLE. THEY ARE VERY RUDE AND DIDNT CARE THAT IT WAS THEIR MISTAKE!! POOR CUSTOMER SERVICE WOULD AVOID !!
November 2021 by charlotte watson
I have to have one shoe raised as I have one leg shorter, they are always really helpful and do a great job every time.
November 2021 by Elizabeth Lester
I was very unhappy with the staff as they advise me to buy something for my vape and to purchase it , for it to be the wrong one and they don?t let u refund or exchange , also they was very rude about it !!!
