February 2024 by David Walsh
Compact and bijou in the centre of Bromsgrove High Street busy on market days,Tuesday, Friday and Saturday.
December 2023 by Lord Duke
During my recent interactions with Boots Pharmacy, I noticed several areas that could benefit from improvement. While the range of products available is commendable, the service experience sometimes falls short of expectations.One aspect that requires attention is the efficiency of the service. The processing of prescriptions and customer queries can be quite slow, leading to longer waiting times than anticipated. Streamlining these processes could significantly enhance customer satisfaction.Additionally, the professionalism of the staff, although generally satisfactory, shows room for improvement. More consistent training in customer service could help ensure that all staff members are equally equipped to handle queries and concerns, thus elevating the overall standard of service.In terms of bias, it is crucial for any pharmacy to maintain an impartial and inclusive approach. While I did not encounter overt bias, ensuring that all customers feel equally respected and valued should remain a priority.In conclusion, while Boots Pharmacy offers a good range of products and has the potential to provide excellent service, focusing on these areas for improvement could greatly enhance the customer experience.
December 2023 by David Hemming
Very helpful
November 2023 by Annie Roden
We visited the Bromsgrove branch of Boots today and received excellent customer service. We were served by Sarah on the beauty counter and she was really helpful. She had an excellent knowledge of the products and spent time helping us to get what we needed. We were really impressed.
October 2023 by Oluwayemi Ezekiel
GOOD customer service
August 2023 by hayley boffey
Always helpful staff
August 2023 by denise olorenshaw
I love Boots but there's never many staff working there.
August 2023 by Terry Alma Price
Nice Boots, friendly staff and we'll stocked
April 2023 by Caroline Jane Guy
Boots have been my favourite shop and being using the same store for many years, the staff are helpful with friendly professional manner.
April 2023 by Sue Dennis
Boots have a photo machine and directed me to a local pharmacy for appropriate advice. Extremely helpful personnel ??
December 2022 by Carol Parry
Well stocked and staffed.
August 2022 by George B
Excellent service from the assistant in the makeup area. My wife was delighted with the help she received. Thank you.
August 2022 by Hazel aldred
Always helpful and great staff
April 2022 by Rachel Peake
Not going back as asked for help with perfume but didn't seem interested and customer service was not great...
April 2022 by Paul Millward
Plenty of choice for what I wanted to buy.
