March 2024 by Craig Cameron
Dr Gray is a legend!
March 2024 by Wendy Connew
Saw the paramedic who sorted my problem for me.
March 2024 by Richard Hull
Very helpful nice staff
February 2024 by Naomi Paterson
I find the staff warm helpful never had a problem myself .
February 2024 by Elizabeth D
Filled in the online form for a callback and put my mobile number in, now get spammed with texts for every conceivable service or clinic vaguely related to my age and gender in spite of never signing up for this, and there is no way to opt out. Horrendous nuisance.
February 2024 by Darren Phillips
Good looking practice, to phone and talk to some one is a very long wait or just not possible, I now use the NHS app to message the practice or the websites own message system, I get contacted back usually a few hours later.https://westburygp.co.uk/appointments/I mainly end up talking to a person who is medically trained but rarly a doctor.Very helpful and I can see why the staff is swamped due to the amount of people in the region come to them due to other practices closing or just not able to take on any more clients.
January 2024 by Kevin Peters
My appointment was cancelled due to staff illness, so went down to make a new appointment. Nobody waiting at reception , the place deserted and three jolly ladies waiting to look after me. i was told that a patient had cancelled last minute and they could probably fit me in. My blood test was done and finished five minutes later. i was well chuffed. Five star service !
January 2024 by Borys Kudriavyi
Avoid at all costs!Worst practice in whole Wiltshire, can't do a simple lab test without a total failure, all because of their unprofessionalism and irresponsible behavior.
January 2024 by Paul Brann
Excellent
January 2024 by patrick Butler
Excellent health centre. Well organised and very efficient.
January 2024 by jake ager
Lovely south African manager asking me forcefully to "sign paperwork on looking after the medication I'm in no control of that's prescribed by only them & out of my control" but no it's over prescribed and blamed on me. I then requested my gdpr records and was told it's not possible. the utterly incompetent staff, phone handlers are all "Allan partridge types" thinking they have medical degrees and knowledge like a "Dr" not a phone call handler reading a screen of how to turn you away.This place has over over prescribed hundreds of meds since 2022 but have a duty of care only other themselves to cover their backs.They've refused to get back to me for a week, with four different private drs from 111 telling them to do so.... So here comes a the 999 call 111 warned me to make use of after another epileptic fit..Thankyou for the call back & help guy's, I guess three letters wasn't enough for duty of care. If you want to be a statistical error please come through these welcoming doors..
December 2023 by Mouse Eklund
My experience with Westbury White Horse health centre is nothing but praise. I have serious health issues and I am always seen on time. The staff are very courteous and friendly and the Doctors very professional. Considering that they are very stretched to their limits they perform very well. They have really sorted my issues in comparison to the last surgery I was with. Give them and the NHS a break, they do exceedingly well in this time of hardship. Yes you have to wait a while to get through to the receptionist, and patience is a virtue. Thank you all.
November 2023 by michael tucker
As with any NHS place, it's hard to get an appointment.. they run late and usually you don't get the answer you wanted or the help you ACTUALLY need. It's this or nothing.
October 2023 by Andrew Middleton
When I first joined this health centre over 10 years ago, getting an appointment was easy. I hardly ever need an appointment anyway, but now, when I do, it?s impossible. The receptionists seem to have the power to put people?s lives on hold. I believe all the medical staff themselves are still excellent. Covid jabs very efficient,. Repeat prescriptions very efficient. If you are called in for routine checks, very efficient. But you cannot make your own appointment. The hours I have spent on the phone.
October 2023 by paul davis
Went to pharmacy for my covid jab, modern ,clean and welcoming. Staff were very welcoming despite being very busy. I was in and out very promptly. Thank you all.
