December 2023 by Travelmad999
The last two times I have been for medication it has not been in stock.
August 2023 by Jaapie Lynch
Very good advice when asked.
April 2023 by Claire Edwards
Other local pharmacies couldn't be bothered to help and the other pharmacy in town simply just laughed at my request, but Ellen the pharmacist and her colleague went out of their way to help me obtain an unusual chemotherapy medication, initially discussed over the phone and then ordered at 5pm and available to collect the next day. Friendly, professional, polite and efficient service. Just a shame not open weekends.
April 2023 by 42myangel
Always closed at lunchtimes . Why ? Should be no problem keeping one staff member behind the till surely !!! What is closed on Saturdays all about ? Sounds to me like they want to lose customers to other chemist's!!! Being shut on a Saturday when placed in the high street is a bad move.
April 2023 by Richard Hopkins
Never seems to be open. Closes at weekends. Seems to only open after 10am, and seems to close by 5pm weekdays regardless of what google may tell you. Sometimes they have a note in the window saying it's closed due to staff shortages. If you need to pick up a prescription and you have a job, forget it.
April 2023 by Jessica Thinks Creative
Extremely professional and confidential service with a beautiful selection as well of perfumes and luxury Boots products. Welcoming and efficient. Highly recommended.
April 2023 by Kevin Charles
Helpful friendly staff can't fault it.
December 2022 by Kev De Burgh
Miserable staff, long queues. So many times I've got to the shop only to find its locked, and staff are inside talking ignoring me as I knock on the door?!! I go to Preddys in Westbury now, lovely staff in that shop.
December 2022 by Lorraine Goodwin
They don't answer the phone, they're closed at times not indicated online, they failed to deliver a presecription to my elderly (housebound) neighbour.....altogether abysmal service. I notice that my review is not unique - and the staff clearly take no notice of poor reviews. Perhaps it's time to contact Head Office.
October 2022 by Michelle Reynolds
My doctor sent a prescription to be filled urgently. On arrival, the store is closed Sat 15 Oct. All Day. This is not shown online. This is not the 1st time they've been closed on a Saturday. Won't bother with that store in future.
August 2022 by Robin Thompson
Not been able to collect either of my prescriptions sent here
May 2022 by karen waters
I gave this pharmacy a 5 star rating when I first started using it, I have now had to change it to no stars atall,.. the staff are rude, highly incompetent to do any sort of job, getting them to answer their phone is hard enough, always complaining even though its their job, down right nasty, unfriendly bunch of people you could meet, avoid at all costs.. unfortunately I have no choice in collecting regular medication that must go there or they wouldn't see me for dust.. have a good day people..x
April 2022 by Callum Edgeware
Just awful.I?ve seen them say to someone in front of me in the queue that their prescription isn?t in, without checking, before the person convinced them to check, having been referred by a local hospital to go there. Upon checking, they found it.Generally, when turning up at this Boots store, you may randomly find that it?s closed for the day, a little paper notice in the window saying they don?t have enough staff to operate that day.And I?ve been told to come back an hour later when picking up my own prescription before, because the pharmacist is on lunch. Met with absolutely no willingness to try anything different when explaining I myself am on my lunch break.Everything just feels incredibly inconvenient for the staff there - I feel incredibly sorry for anyone needing prescriptions with any degree of immediacy. Can?t recommend enough avoiding this place.
March 2022 by Amber Barrington - Chappell
The pharmacist ?Rebecca? Insisted that my prescription wasn?t legal, even though I had just come from my dentist with it. She left me crying in pain for 45 minutes whilst I pleaded with her to help me, but she only ignored me and threw my prescription back at me. I left in floods of tears and drove to a different chemist, who provided my prescription no problems. Extremely difficult and mean lady. Really disappointed and upset
March 2022 by Malcolm ?Malcolm?
The receptionist or the pharmacist could be easily have manners and respect people's ages they don't at the moment
