October 2023 by sarah usher
I went in today with my Son who needed a white shirt for a special occasion. Aouatif was really helpful, she spent time helping us ordered just the right shirt, to go with cufflinks. We really appreciate how much time and effort she put into helping us. Great customer service. Thank you
December 2022 by Jay Heisenberg
Decent shop. Lovely staff.
November 2022 by Sharon Keogh
I had a lovely shopping experience in this store today , a polite, very helpful young man went above and beyond, I looked at his name badge as I wanted to give him a shout out , thank you Charlie, you are an absolute absolute to your store
July 2022 by tina rosling (Miss R)
Visited today to purchase a suit etc for my son to wear to his school prom. I had looked online but all the different fits ands sizes confused me having never need to buy one before. We entered with a little trepidation but Eleanor who was working in the mens department was at hand to assist, she was wonderful, helpful and friendly. I'd like to say a big thank you to her for her assistance and advice.
May 2022 by Paul Spillane
Went there today for last minute.com emergency shirt purchase. Didn?t have the one I wanted but shoutout to Nicole working in Menswear she was brilliant at sorting me out, checking the stock both in the back of the store and at local stores in Somerset; and then getting one ordered for pick up at Cabot Circus branch tomorrow, where I?m already booked for lunch - so it all worked out. Nicole was extremely customer focussed, efficient and overall an excellent ambassador for the Next brand. I hope the manager see this and takes note - credit where credit is due in my book.
July 2021 by Milly M
Tried to call today regarding the collection of my parcel currently in the store. Waited 12 minutes in the queue only to have someone cut me off before even answering, phoned again and now the queue time says 17 minutes. I requested a call back and I'm still waiting for that call (30 minutes ago)! Poor service Trowbridge Next!
September 2020 by Ivan Howell
Bad fitting jeans! I bought my size in a slim fit. They are more like regular baggy.
March 2019 by Michael Bourne
I'm giving one star to the Gateway Shopping Centre car park (managed by " Smart Parking") not Next. Unfortuantely I was unable to leave a review for the car park itself but as many will use the car park to shop at Next, I thought I'd better warn people.
January 2019 by Alex Sommer
Not the best clothing franchise . Seem to be behind with their IT systems which then causes them to pass errors onto customers . Ok to shop if you go there but avoid online order as they will mess it up at some point, wasting your time and money.
January 2019 by Blank Blank
Friendly chap on the men's clothing till, helpful.
January 2019 by Jill Campbell
Popped in for tiny baby grows and they offered lots of choice Thank you
January 2019 by Sarah Carter
Good styles but often cheaply made and not a good fit
January 2019 by Sara Dickenson
Quick visit to pick up some smart trousers for my daughter for her interview. Excellent help with sizes while we were there
September 2018 by Francis Chandler
Fantastic choice of gluten free cakes, excellent coffee choice and at a good peice
September 2018 by Tamsin Kingwell
Can always find something I like! Excellent service
