January 2024 by Angela Saunders
Very unprofessional the girl that served us. Her make up was put on with a trowel chewing gum. So much so didn't buy anything from her did it all online myself.
December 2023 by Nicholas Wright
Excellent experience purchasing a PS5.Great staff, friendly, knowledgable and above all, very helpful. Answered all of our questions, and gave good advice and suggestions.Very well managed, and attentive customer service.5*
December 2023 by Artheria Stormrage
Gave me false information about cancellations and mis-sold a product I did not ask for
November 2023 by Ed Weale
Just wonderful friendly understanding service from Jasmine and Aaron. Took my 80 year old dad in to get his first iphone and they were amazing. Thank you!
October 2023 by Cally Musgrove
Jazz at EE in Trowbridge is so helpful. I took my elderly grandmother in to see if she could save money on her current Wi-Fi and landline tariff with BT. Excellent customer service throughout - Jazz was cheerful, patient and explained everything clearly. My Grandmother left with a saving of over £30 per month. Over the moon and highly recommend!
September 2023 by Belinda Porter
I have a contract with EE and have had for the last 11 years. So I thought I would go into the shop to see if they would help with a new screen protector. 2 very young staff sat playing on their phones, I must of interrupted their social media because they very unhelpful and was as much use as a chocolate teapot, I can't think of anything else that would be as useless! So looking at my phone they said oh no unless I have one with me to put on it they were not going to touch it. You need to employ staff that know what they are doing or at least try and be helpful. I thought being a shop that deals with phones you should be able to fit a new screen protector. But I guess they only interested if you are buying new. Rubbish!!!! Customer service PANTS!!!!! Don't bother entering!!!
April 2023 by Paul Owen
Manager dropped some mysogyny. "Your only as old as the woman you feel"
March 2023 by Derek Jackson
Very good, the young lady I spoke to clearly explained my options.
February 2023 by Brice Hazard
Went in to upgrade. Brilliant quick service. Very knowledgeable staff
November 2022 by Katy Ballinger
Yaz was great. Came in with my partner as my phone wasn?t working on either 4G or WiFi. She helped me send off my iPhone 12 which had a software issue. Friendly, funny, great chat and personality. Thanks again yaz, you definitely deserve some recognition!
October 2022 by Maks Dolejsz
Yaz was great helping my girlfriend sending off her iPhone 12 :)
October 2022 by harry johnson
Doing price check before contract ends on phone contract, very interesting discussion with friendly staff
October 2022 by Janet Haycroft
Fun but informative, helpful staff. Saved us loads in phone and broadband.... and we only went in for a new SIM!!
October 2022 by Jennifer Martin
The chap in there was very helpful and made it easy to understand in my nanny mind
August 2022 by finley pilling
Amazing customer service! Not busy however it would be nice if you could try out some of the phones.
