December 2023 by Ian Richardson
Pre Optician tests were slow and operator lacked expertise to overcome issues. Otherwise, great and no pressure to change glasses to get a sale.
December 2023 by Lynda Capron-Tee
Everything on the day of my appointment was excellent.The reason for 4 stars, was that my first appointment was cancelled, as the Optician called in sick on the day.I had chosen the date to fit in with a number of other appointments, so it was a disappointment to have to change it.I realise that people get sick, so it was not Boots in Trowbridge that were at fault.I should say that this has happened before.
December 2023 by Sue Tucker
Staff are polite and helpful, showing patience when necessary.
December 2023 by Stella Anstey
Helpful efficient staff
December 2023 by david harbutt
Quiet, friendly on time
November 2023 by Dinah Starkey
Very careful thorough examination and friendly, helpful support from counter staff.
November 2023 by Jenny King
Friendly and helpful staff and thorough eye exam. Lovely to be able to go to a local branch.
November 2023 by mark bryant
Polite efficient staff
August 2023 by Ian Walsh
Prompt appointment following eyesight deterioration; very professional. Thorough examination with explanations.Very helpful during selection of spectacles and processing order. Thanks Sue for explaining everything including discount. Also just notified glasses are ready for collection. Amazingly helpful and in time for holidays.
February 2023 by marion cameron
I found both the gentleman working here very polite and the Lady Silvia was a great help to me , helping me choose the right glasses that suited me I am very happy with my choices . Both were very professional I would highly recommend this shop in Trowbridge ? Thank you
December 2022 by Gideon Barker
Super helpful and quick service. Went for eye test which I was able to book next day after vision express (Bath) cancelled at very short notice. Definitely coming back here
August 2022 by Larn Whelan
Went 4 eye test, got there appointment had been cancelled without notifying me ...4th this has happened...won't be going again..disgraceful
May 2017 by Nate Gooding
Knowledgeable staff very helpful
