July 2025 by Margaret Hobbs
I have never known such a rude and disrespectful woman member of staff as I came across in trowbridge argos her name is Sharron age about 65 went to exchange item which she refused even though only bought it 2 days prior she and another little girl member of staff were just sniggering and whispering whilst looking at me they refused to give me customer services number and damn right rude well I suppose argos will be better in 2 years time when she retires good luck to public wanting to return anything BTW I have took this further
July 2025 by Marie Ellis
Ordered a product on line which was not suitable. Luke was great & could not of been more helpful. It wasn?t as straightforward as just getting a refund as I had paid via PayPal. Luke sorted in with the main office even with the call dropping off & having to go through everything again. Both him & the young lady were very polite, helpful & definitely an asset to Argos ?
May 2025 by Avril Whitfield
Good shop but smaller than what we had here b4
April 2025 by Léonie Aldridge
Inconsiderate, moody and difficult staff. Go to another branch.
August 2024 by Chris Batt
Good place to shop
May 2024 by Elliott Turner
Sadly they didn't have what I wanted
February 2024 by Julie Brailey
Served by a very polite chap TOM very helpfull thankyou a credit to the Argos sales team
October 2023 by Hilary Green
I have placed two orders at Argos in Trowbridge and when I have gone to collect them they have both been damaged. I have had to obtain refunds. I complained on both occasions and was told by the Customer Assistants that it is the way the delivery drivers drive and the parcels get thrown about in the van. This is totally unacceptable and causes a lot of inconvenience. It has put me off ordering anything again from Argos.
January 2023 by karl randall
The only reason it's getting one star is because I can't give it no stars on this platform.Myself, ex and daughter took daughters Christmas present back as not working properly. It was a telescopeIt cost £139.99 it said on my e receipt and normal receipt that we could either have refund or an exchange.We wanted to exchange for £140.00 (id give them the extra pennny) vouchers so little one could get what she wanted with them (she's only a 9 year old).The rude, uninterested and quiet blatantly didn't care staff, said they would only put it back on my card that paid for it. Despite Argos stipulating that we could get a refund or an exchange (I.e vouchers). We wanted vouchers so little one could get what she wanted.Needless to say my daughter was upset that she now has to wait longer for her Christmas present. Due to these idiots not knowing there own rules.I would strongly advise never to use Argos in Trowbridge. There utter useless, and have just upset a 9 year old little girl.I'm absolutely roaring angry.Apologies don't cut it when you've upset my little girl.
May 2022 by Daniel
Complete waste of space. I understand the whole keeping no stock and having stuff ordered in mentality, but due to orders being cancelled every 5 minutes defeats the point of this kind of store. Get a bigger stock room, or just close.
April 2022 by Anna Bib
Brilliant customer service 5 stars thanks to the young lady Elise for your help
April 2022 by Ahmed Amerah
Great customer service, thanks Luke for helping carry my order.
January 2022 by Rodney Warman
Can I just say the staff where excellent and very helpful
July 2021 by Anthony Dominic Duff
Went in to purchase some baby monitors with my partners she was asked to leave as only one is aloud in which is fair but the manner she did this was very rude.Also when I was handed the item the lad was really rude too.
July 2021 by First things fast
Very good shop. I recomend. Dont get scammed by the parking on the roof! Use my picture to help.
