November 2023 by Julia Ivanenkova
Good for a walk, beautiful views, walking with dogs.
August 2023 by carole pugh
Have been with Ridgeway for years now and always impressed with their service. Had blood tests this morning and hours later my GP text me my results ?
July 2023 by Google user
Despite the many bad reviews since moving here 2 years ago I?ve only ever had really helpful and friendly service from all of the doctors and reception staff here. They are under a lot of pressure so feel they deserve more credit, easy to book appointments and every appointment I?ve had they have been patient, kind and very efficient.
July 2023 by Alice
Despite the many bad reviews since moving here 2 years ago I?ve only ever had really helpful and friendly service from all of the doctors and reception staff here. They are under a lot of pressure so feel they deserve more credit, easy to book appointments and every appointment I?ve had they have been patient, kind and very efficient.
March 2023 by Jacob Livesey-Wright
Some of the staff here are ridiculously rude. I appreciate the NHS are under pressure but some of the people that work at this practice, from some of the reception staff to the some of nurses, are incredibly defensive and create problems out of nothing. There are great staff but the rude ones are letting this practise down. Be prepared for some form of confrontation if you need to use one of the services
February 2023 by Nick Arnold
A great surgery when we joined some 8 years ago but it has been going down hill since. The reception is rarely welcoming, I have never seen the same doctor twice, each doctor seems to want me out of the surgery as quickly as possible, although the nurses and physio are good. The last doctor I saw wasn't in the least bit interested in me, when I raised a second issue, he said he could not discuss, I had to book another appointment, even though the waiting room was empty.
December 2022 by Maria Fielding
Get new booking software. I called to make an appointment for a blood test only to be told the software WILL NOT allow the receptionist to book an appointment. I have to sit in a queue of 20 frustrated callers again on monday on the off chance it will let them book me in on Monday. This has happened several times. It is astonishing that the surgery manager hasn't given this software provider the boot. We are all hostage to poorly developed IT and bad management.
November 2022 by Denise Witts
Thankfully i do not use this practice but my parents do.Countless times the prescription is wrong and if it's not the pharmacy's fault it's the doctor who has prescribed the wrong meds.surprised there has not been a death due to incompetence
November 2022 by Evelyn Pawlowski
Very helpful and friendly member of reception staff dealt with my enquiryand offered appointments in a reasonable space of time.
November 2022 by Andy Carter
Was on hold for an hour. And then told I can't see a doctor and only a phone consultation even tho I explained I went in an ambulance to a and e due to my blood sugar levels and blood pressure so need to see a doctor about possible diabetes. No wonder the hospitals are overwhelmed . And I'm guessing by how many people are calling three quaters of wroughton must be waiting to see a doctor absolute joke
November 2022 by James Antony Whitehead
In phoneing up the quality of the phone call is bad. I accept that it is an NHS Surgery and underfunded...The reception is bad and the call gets cuts off..If they call you back the quality is fine. Why do people that care have to put up with such.
November 2022 by Vicky Bellinger
Worst Doctors ever, Do not join the practice. I have been trying to make a formal complaint for weeks and it has been ignored. Doctors are lazy and rude and the reception team are like MI5 all the questions and trying to give health advice over the phone and even telling you to go see the chemist, before calling the surgery. Joke of a practice
November 2022 by Naya-Annice Harrison
Tried to get through for an hour, a lady answered and said she had the wrong person and she said I?d be out on hold, but she ended the phone! I was waiting for a call back and nothing! Not a reliable doctors, still have not had a perception I have been waiting for a month for, not impressed at all
November 2021 by Shane Wolton
Receptionist thinks she?s a police woman keep questioning what you say really unhelpful the worst reception team I have ever dealt with doctor never calls back even tho it?s a child I have been calling for over 1 yr with no help useless is a understatement
November 2021 by Antony Owen
They dont seem to have a way to contact profound deaf people...except being lazy going through other family member.
