January 2024 by Scott Cadder
Absoultly disgraceful service rude and arragont pharmacist so slow to do there job even with such simple things
December 2023 by Jayy 1992
A bit of a wait but excellent service
October 2023 by Kleo Robinson
brilliant delivery thankyou
October 2023 by Martin ?Smart Mart? Denyer
The staff were friendly and nice, the customer area has ample space. Unfortunately some info from my GP was contradicted or confused but overall good
August 2023 by Jane Loxton
Ok, always polite but usually a bit of a wait as is usually pretty busy.
July 2023 by Mary Gomes
I had my 31 week Midwife appointment scheduled for 3pm. I reach Carfax at 2:45 but was made to wait until 3:30pm to be called in. Also the midwife that was supposed to see me was busy with another person and only came out to inform me that I will be seen by her colleague when she came to address another pregnant lady.2 pregnant woman who arrived after me for an appointment at 3pm were called in before me.This service is very bad no courtesy and acknowledgement. Most of the time they are chatting away in the reception area.
May 2023 by Ian Bradley
An emergency pharmacy in the Swindon town centre. Quick service and useful.
January 2023 by Kimberly Frank
Good customer service and nice staff. They had everything that I needed as I could not find my tablets anywhere else
November 2022 by Zoe (Addicted2Colouring)
Answer the blooming phone!
November 2022 by Laura N
Hardly answers the phone been trying all morning and still can't get through its really bad especially if you need to know when medication being delivered
November 2022 by Daniel Pragnell
Used to be quite good all things considered but has got noticeably worse recently. Don't know why but has become really poor. Had an issue with the doctors where they hadn't processed a prescription request but nearly every time I called they wouldn't pick up the phone so I'd have to go in to see if it was ready meaning when it wasn't it would be more frustrating. When it finally was ready I went in and there was one person there also waiting for their prescription yet they told me there's a 20 minute wait? Don't know if staff turnover is the problem or what but it's just become really bad.
November 2022 by Joanne Rhodes
Awful Awful Awful... sorry i am not one to complain but i have never been so unhappy with a place. Long story short been chasing a prescription that has been discontinued and rather than them advising the doctor i had to ring around other pharmacies for help as that was what this pharmacy in this centre said. Then once i had done that i then had to chase the doctor myself to get an alternative perscription written which to me is NOT the patients job. After another 4 days, at last, only from the help from a lovely receptionist i had a new prescription sent again to the pharmacy in the centre. I then called on the Friday and they said they will order in and should be here Monday afternoon. I left it a few days and my husband went to the pharmacy to collect it for me and guess what they hadn't ordered it. My husband then said don't bother and he took it to another high street pharmacy with no problems and the most helpful staff. The pharmacist's here need to learn how to help people and surely common sense to let the doctor know or the patient that they cannot get their medication....this was a month of chasing and out of my medication..... ?
November 2021 by Jenna Thorne
Worst customer service ever in the pharmacy! So rude and not helpful at all. Who ever answers the phone needs to learn how to talk to people ? and provide the service she suppose to, absolutely disgusting.
November 2021 by Andreea Cristina
Polite and very helpful staff. The waiting time for picking up the prescription was very short.
November 2021 by Laurentiu Trepadus
Worst customer service. Been in farmacy to buy a prescription. Instead of the ointment they gave me eye drops, had to ask the Doctor to come and read the prescription to them. I've asked for the price and they said £9.15 thru the NHS and £9.30 private. Been to other pharmacy and asked for the price, surprise, only £5. 09. Returned to them and asked the other pharmacist for the price, she said £3.60.After I've raised a concern about the service she changed her mind and told me that in fact the price is £9.30 and that I can't buy the ointment privately.Even if I am loosing money, I've decided that the most intelligent have to stop, so I've walked away.Be aware of the incompetency of staff there
