September 2023 by Peugeot Parts Direct
Difficult to get through on the phone held in a que for ten minutes, not great service
November 2021 by Silverback
Always helpful, fast, efficient over counter service. Often the prices are on a par with other so called cheaper parts suppliers.
November 2021 by Bobbie Lucas
Well went for help and it was not very helpful with my request and very expensive
November 2021 by stephen styles
Great service
November 2020 by Angel Silva
Outstanding! Had an emergency on the M4 and needed the part last minute, Jerry pulled all the stops and sorted me out 15 minutes before they closed. I showed up 15 minutes after they had closed and one of Jerry's colleague handed me the part. Phenomenal!!!!
November 2020 by Stephen Wilson
Easy to find. Very helpful staff
November 2019 by Howard F
Absolutely useless. Ford dealers. Didn?t have the part Needed in stock and wouldn?t give me the part number so I could go to Fords main spares branch. Thanks guys. Company policy. Indeed. All calls are recorded apparently. That?s good. Maybe use my call to show staff how not to treat Ford customers?
November 2019 by Paul B
Terrible experience. 3 days of backwards and forwards for one bolt that I kept being told would be in stock the next day, but never was. Then told it could be delivered, but then drivers were on holiday. Hope I never need to depend on this company for a part again.
November 2018 by Robert Matyjaszek
The don't really know what they sell. Two working days waiting for the part and it is not that what I asked for. Their phone is not answering so I've lost a lot of time on my phone and didn't get the thing.
November 2017 by Ian Cockman
Typical Ford Parts service, friendly staff normal dealer prices for parts