October 2019 by Carole Maillol
Would not recommend at all. Table cleaned by the manager after having seated us. Pastries ordered not all available and not the best. Last pastry ordered arrived after having to ask about it a few times. After getting pastries, having to request cutlery and napkins. Cutlery not clean at all...waiting time to pay the bill way too long!!!!!
October 2019 by Waris Hussain82
Excellent place better then other branded coffee shops, the ones in London have bigger cake slices, other then that top place to relax
October 2019 by Maureen Butcher
Food was great but noticed portions are smaller than before and this is a very expensive place
October 2019 by Tracey Godding
Great prompt Service very good food
September 2019 by Sharon Keen
If possible, I would give zero stars for this location.
September 2019 by Peter Woods
Cakes are still nice. The bad news is that they have shrunk in size and gone up in price. My next review will be from a different cake shop!
September 2019 by Yovina A
Highly disappointed. We used to enjoy a nice black forest layer cake with its nice and fresh cream topped with cherries and chocolate. Sad to see that they have considerably reduced the size such that 2 slices even fits in a single box. No ribbons, no more fresh cherries, no chocolate deco with the iconic valerie marked on it.... its doesnot even taste as good as i remember it some time back. It's high time you up your game folks if you want to remain in the industry. My all time favourite treat is goneð??¥
August 2019 by Marcin D
2 stars for good service and a very nice tea! Something has changed recently in this chain to the point that I loved it and now I wouldnâ??t recommend. Cake sizes are very small now and I mean very small - half the size they used to be. Coffee good but small again. I donâ??t think is worth the money we spent... cheers
July 2019 by Sally Noseda
I LOVE Patisserie Valerie. Look at this scrumptious avocado on toast with a perfect, golden poached egg. The staff are always really good, too!
April 2019 by M L
Really nice pasties here. Come most weekends on Saturday with my 2yo while out getting milk and coffee for his mum. Staff are lovely. Really pleasant place
May 2018 by Eslam Tageldin
Patisserie Valerie, Swindon outlet, kept us waiting for 25 mins. Even though, every table was empty. When we asked the manager, Mario, he shouted at us that he is busy. Extremely disappointing. Not recommended. We are never going again!
May 2018 by Emily Dunn
Absolutely awful service, they werenâ??t even that busy and there was many free tables but we were told to wait for around 10 minutes. Then we asked if we could sit on a free table but we were told no we had to sit somewhere else. Then when we were finally sat down we were sat waiting for around 15 minutes before getting our order taken, eventually we actually had to ask to be served as they seemed to just be doing nothing. Then the manager came over and finally took our order, they had hardly any options of any cold drinks on a hot day, he was so rude as well and didnâ??t apologise or anything and was constantly ordering around the young girl who seemed to be doing everything on her own. Will definitely not be coming back!
December 2017 by Leroy Gibbs
We were eating here last Monday. the food took more than half an hour and came wrong and then burned. a disaster. We asked to change the burned and it took 15 more minutes, to be able to start eating 45 minutes later. The worst was about to come, the two people we missed here started to feel sick to our stomach at two o'clock. This has lasted two days with stomach pain and diarrhea. We are sure that it was Patessirerie's food. I do not recommend this site.
October 2017 by Matthew Lodge
Great tasty food at a good price. The cakes are good. The service for me was fine :) but I did go at a very quiet time of day :)
October 2017 by Susan Langley
Ordered our lunch and coffee and waited. Coffee came then 20 minutes later my ham and cheese croissant came but not my husband's tuna melt. We waited and waited mine going cold so we asked the waiter who said it would be soon we pointed out we would actually like to eat together. Still no meal I ate mine as it was going cold. We called the waiter over again to cancel my husband's meal and the cakes which also never arrived. We refused to pay and was told that was ok and we left to eat at Soho instead. The manager simply said they were busy. Such a shame as food usually very tasty and gorgeous cakes.