February 2024 by Ben Jamin
Rude person hung the phone up on me and didn?t want to speak to me as I was trying to ask if I had left my bank card
February 2024 by Marina Coelho
My husband filled up his car at this station and when paying, the attendant said that the card had been denied. So my husband swiped the card again and this time it worked. However, when checking the card statement there were 2 charges. My husband tried to talk several times. Employees asked several times to wait, the manager was contacted, and the station's accounting department was contacted. The station actually confirmed the double payment, but did not return the payment. It was 30 pounds and they don't refund it. Also, strange things have happened to me this season when paying for things purchased at the convenience store. Values ??displayed on the shelves in a single value and the attendant charges extra values. I don't trust this gas station. We lost £30 and have been overcharged on several different days.
October 2023 by Ionut Silviu Simica
I am an Amazon worker. I just discovered that i have a Shell gas station near the place i work. I went to add some Vpower diesel. I have stoped near the fuel pump and i took my time to add some additive to my tank before fuelling. It took me like 5-10 min. I tried to add fuel but the pump was not on,so i went to ask the staff member if is everything ok. He started to shout at me that he waited 30 min for me to fuel. I told him that is his job and doesnt need to be so offended even tough i was the only customer at that time in the early morning. I asked for his name so i can add to this review maybe someone wil take some action but i dont want him to lose his job as it was my first time gooing there. In this morning i will go again and i will update my review. Lets see how it will go !
October 2023 by Nipun hasitha
I went station they helped with my shell app when it was not working.Would recommend the place
August 2023 by virul nonois
I went Greggs and the station both amazing customer service
July 2023 by Jason Tooth
Unhelpful, rude..basically don't bother!
May 2023 by Shani Gee
It use to be Esso and then took over by Shell. I agree with other reviews staff here is rude not very friendly. Don?t know that?s the long shifts that effect their mode but seems like grumpy most of the time. I use it on regularly because it?s on my way to work otherwise not very impressed with the staff. At the beginning when they took over from Esso fuel prices were 10p-15p higher than Sainsbury but I think they realised they losing customers and now they are almost same price as Sainsbury. There is Gregs, laundry and parcel collection service too. Drinks, snacks, sandwiches and other shop items are bit pricey compare to other petrol stations and especially compared to Sainsbury near by.
May 2023 by G H
Always ask for adding my points to my shell app but they never do
April 2023 by TheAntitrollpatrol
No lock on bathroom, no toilet roll or soap. Grumpy staff
April 2023 by John Allen
Poor service, very rude staff
September 2022 by Bruce Thomson
Nothing to shout about, has a launderette facilities!
June 2022 by Taeyeon Offord
Stopped in to get a drink for a journey, thought I'd stopped at a motorway service area with the prices in here. To think it's just passed a sainsbury store too.
June 2022 by Stephen Stiles
Ridiculous amount of money to pay at the pump. Avoid this and go to Sainsbury's.
May 2022 by C S
I have used this Esso service station for years.All the things you need from a medium size service station modern and clean. There is a Greggs on site which is very useful. A good spot to stop before going on to Oxford. Customer service lacking at times.
April 2022 by Wayne Harris
Rip off - most expensive fuel place ever! Was Esso before and cheaper than the Shell it is now!!!