Ordered a flat White at the downstairs cafe. Priced displayed on screen was £3.45 but PDA when I came to pay showed £3.90. I queried the 45p price difference. The staff member then stated that a “previous staff member had put the wrong price screen up” She then had the audacity to change the screen in front of me... read full comment
July 2025
Asked for an iced chai with less ice. But got the opposite. When I went to raise it the guy (who was in training and working today’s shift at 17:20) gave me the look that I was not welcome to say anything.
May 2025
Staff slow waited 20mins to get served My mother had her procedure quicker than it took me to get a coffee and a squashed bit of cake staff too busy chatting about how to make a drink total oblivious to the ever growing queue